Dear Mr. Durrani, I am writing to let you know how extremely pleased we are with our recent purchase of our silver 2010 Toyota Sienna from your dealership, thanks to the courteous and professional service we received from Danielle M. Taylor.

I just purchased a Rav4 from Mr. Quincy Smith. I was very impressed with his approach, professionalism and manners. I do not remember the last time that buying a car can be so easy. I was not pushed into buying. We did not haggle over price. I was told up front what I am getting. You can rest assure that I will share with my friends this experience. I liked Quincy, I felt that he took care of me, and listened. Thanks for a great experience and a wonderful salesman.

Brenton, Thank you so much for your kindness and great service. It is greatly appreciated. You are a great asset to A-1 Toyota. Thank you!

I have been a customer of A-1 Toyota from my purchase of a Celica when you were located in East Haven to the present time. Why? A good product and more important a service representative named Ken Perrone. For me, Ken is A-1 and A-1 is Ken.

Dear Ms. Wheeler, This letter is being written with great appreciation for the level of customer service I received from your Service Director, Mr. Michael Querfeld. Over the last almost 12 years I have been bringing my vehicle back to A-1 for service, I have seen Mr. Querfeld at work and could tell how professional he was.

This letter is long over due. I just want to congratulate your company for hiring Quincy Smith, a sales consultant, as well as Hank Burnett, a parts specialist. It was only because of Quincy's professionalism and concern for me that I returned to A1 Toyota to purchase a 2010 Tacoma back in May of 2010.

Although this is miles late, we did not want to let anymore time go by before we recognized how much help Tony Horan has provided us in the service department.

My husband Paul and I would like to commend Rick Reid for his expertise, professionalism, and support. Three years ago we leased a Solara convertible from Rick at A1 Toyota; our experience with the Service Dept for follow up oil changes was also very positive.

I wanted to take a minute to recognize and acknowledge one of your outstanding Salesmen Rick Reid - I met Rick six years ago in 2005 at A1 Toyota when he sold me my first Camry and was very impressed with his character, his knowledge of his trade, and the ease in which he covered the details of the sales transaction - bottom line he made buying a car a no hassle smooth transaction.

Dear Luis, John and I wanted to thank you for your hard work. You really showed interest in helping us and you kept good communication with us. You were honest, kind and you made us feel very comfortable. Thank you for everything and I hope everything is well for you, the baby & Jacqueline. Take care and if you ever need a referral please count on us.

Mr. Durrani, I understand that you are the Sales Manager at A-1 Toyota. I am writing to you regarding the outstanding customer service that Antonio Velez provided me and my girlfriend when she recently purchased a 2011 Highlander from your dealership.

This letter is being written to let you know how pleased I have been with all your staff that I worked with during my recent purchase of a new Corolla—from sales to accessories to finance. And, while I have completed both a telephone and online survey, I also wanted to write to you directly.

We wish to tell you about our unexpected delightful experience in your dealership, while purchasing a 2008 Toyota Highlander Limited. Noticing your listing on the internet (We had been looking at this model for some time), we called and made arrangements to see it on Saturday, October 29, 2010, where we had the fortuitous good fortune to have Quincy Smith as our sales consultant. As we sat down with him, he explained your best price/no-haggle policy. Ahh, this meant we could relax—and we did.

Although this may be an overlooked task, I feel that I must bring to your attention the outstanding customer service I received by Mr. Kenneth Perrone in the Service Department on February 2, 2010.

My name is Sr. Joanna Paolella. I am a member of the Congregation of the Apostles of the Sacred Heart of Jesus. I am writing to share with you my recent experience at A-1 Toyota. It was truly a memorable occasion for me.

I would like to say how impressed I am with your sales and business staff at A-1 Toyota. I recently had a colleague join us from our parent company in Japan and we needed to find a lease car to meet his needs. He has a Toyota Prius at home and hoped to find a similar model for his three-year assignment here in the U.S. We utilized your web site and found several Prius models in stock and Carlos of the sales staff who offered to help us with our selection contacted us promptly. We came to the dealership without an appointment but Carlos was able to immediately meet with us and explained the A-1 “Best Price” policy and my colleague and I were impressed with this straightforward approach to business.

Just wanted to let you know how pleased I was with the way you guys at A-1 handled the recall for my 2006 corolla. I was in for my scheduled 45,000 service and Mike Querfeld suggested that A-1 take a look and see if I did indeed have an inferior computer part for the recall. I figured if the computer part were inferior I would have to return to have it replaced, BUT when I paid the bill I was informed if was replaced. Thank you, Mike, for saving me time and inconvenience.

Just a note to thank you for all your kind assistance when we purchased our 2005 Honda Accord! So far, we really love it! We can’t think of a thing that could have improved all aspects of your service.