I loved the team—Kevin and Paul were amazing and they definitely deserve a raise. Truly felt like I made a great choice coming to them.
Just purchased a 2023 Prius; the service was impeccable - respectful, friendly, efficient, and most knowledgeable through and through. It was smooth and friendly - and not once did I feel pushed around as I have in other places. A-1 Toyota is, hands down, the best all-around dealership I have experienced in my years. Highly recommend their services. Most grateful!
This was the absolute best car buying experience we have ever had. We had an out of state purchase, involving several out of the norm factors. Everyone was courteous, informed, flexible, and easy to work with. We were able to execute the entire deal via phone and email and pick up the car very quickly. We have bought many cars in our home state of CA and this was so far beyond any great service we have ever encountered that I am willing to fly cross country to buy our next car to work with this dealership, who doesn't ...
Always great services due to Kenny, Carol and Mike Service manager
Always buy Toyota for my wife for years, first time working with A1 Toyota in New Haven, always go to where I been go for years and people I know, we could not find the car we want at the dealer we normally go to .so we saw 2019 Toyota Hilander at A1. great experience with Mohamed (sales person) Sales manager ( Sunny) great personality, and big thanks to Frank with Finance, he did everything he can to find me the most better interest rate . the most important thing they all was respectful to me and my wife, and helpful. Great people ...
Working with Brenton was a great experience. He answered all my questions, and helped facilitate my trade-in into a brand new lease. He was helpful, knowledgeable, and respectful.
Yousifu is very helpful when it comes to walking people through the shop he is so nice and concerning! This guy definitely deserves a free car from Toyota for working there for about 30 years! This will help him a lot!
Great management and great sales team. Amazing experience. Highly recommend.
We had a great experience at A-1 Toyota. They delivered on all their promises and were honest, professional, personable and helpful.
Great communication from the Sales staff coordinating pickup, Kevin and Gary were amazing and I would shop here again! I'd give 4.5 stars if I could, with 1/2 star off due to the Finance Dept. never returning my voicemail and some issues I had with the pre-delivery inspection, which Kevin was able to address to ensure I was completely satisfied leaving the lot.
Thanks to the Staff at A1 Toyota! I’ve been in and out of their doors for three years now and treated in a very kind, respectful, and professional manner the first time and every time! I haven’t had any shock prices going out the door, someone always gave me an estimate when I made my appointment; if that estimate changed, I was notified in advance. The facility is clean, you can actually wait for your car. Great job here!!
Great service. Wife bought her car new here years ago and when we're back and due for oil change, they still cover the lifetime deal!
I've had my brand new truck2022 tacoma ACC trd sport for 9 months. Gone through 2 free maintenance appointments where they rotate tires change oil and filter. The wait on average has been 1 hour 15 minutes which I find reasonable for free maintenance. I see alot of unhappy Woodbridge snobs waiting every time and I just laugh. So far a1 has been very accommodating . The truck was sold at msr0 during the wanna be pandemic but they were very tough on my trade in due to the fact they had a waiting list that I saw physically for the truck I wS ...
Came to trade in my Nissan 2020 for a Toyota with my father due to the language barrier I asked for a Spanish speaking representative and met Leonardo Quezada. He was extremely patient and very kind, even though the process was long I appreciate the patience he had not only with me but with my father & taking the time to answer all questions. I love Toyota and the quality of their cars I haven’t never felt more safe and secure driving a car. He was able to find the car that for my needs and budget. Great guy with ...
We were served by Mohammad. We are SENIOR citizens and have never been treated so well or had such an easy experience in car buying!!
Great job done, no issues.
Excellent service experience
Knowledgeable and professional. He was always available when I had a question and responded in a timely manner.
Traded in my Camry for a Rav4 Hybrid at A-1 Toyota. Very good experience and worth the wait. Staff is very customer-focused and knowledgeable.
If there are seven stars I will give seven stars to them, to Mohammad
The best dealership I’ve ever dealt with.
Great experience our sales person was amazing got a great deal got our new car in 2 hours
A1 Toyota has been an incredibly wonderful dealership to work with. I have used them to service my used car and now for my first new car purchase. Everyone is friendly and welcoming. It was an awesome experience. Working with Quincy was an amazing experience. He was thorough, personable, and efficient. He made my first new car purchase, for my birthday, so rewarding. I would recommend him and A1.
Excellent sales and service, I’ve bought multiple vehicles and have has service regularly, these guys are top notch.
I absolutely love coming here. The service is always friendly😊
(Translated by Google) good services (Original) Bueno servicios
Great dealership to work with!!!! I have purchased two cars from them and both were a great experience!
My review is two-fold. The first, (long over due) is for the service department.. Both Mikes and Juan have been wonderful these last few years (Avalon, Camry, Highlander). They address your concerns and are particular about the small details that typically tend to be overlooked by most places. This part is for sales.. Hatim, Mustafa, Paul, and Kelvin are all wonderful people to interact with (oh, and can't forget Sunny for always having a smile on his face), and showed great patience and knowledge throughout the new car purchasing process. I'm much closer to Wallingford Toyota, but hands ...
Nice place seem to care
Our family finally took delivery of our vehicle this past weekend! Super super happy with our vehicle. We had an Amazing dealership experience at A1 Toyota. Over the past couple of months, we were on a waitlist for a minivan. The A1 team was cordial and accommodating to our needs. Communication was consistent, and transparent. Managers answered our emails right away. Our purchase experience was by far the best compared to any dealership located in the city. The moment we arrived at the dealership, we saw our van parked outside. The whole vibe is different. Quincy was extremely friendly to ...
What great place to buy your car from, easy and smooth transaction…, it didn’t even take more than 1 hour, the deal was done… Thanks to the manager Hatem, Sales Person Yousef…
Friendly Staff Excellent Work A++++
Yousif is an excellent salesman. He served us very well. I highly recommend him to others who want to buy Toyota cars.
They don’t charge markup- everything is MSRP. This speaks volume about the good character of the people who run the place. They also offer great finance rates. My dad purchased a RAV4 Prime a year ago and had a great purchasing experience there. I’m currently on the waitlist for a Venza. The managers are friendly and the sales staff (thanks Kyle) are knowledgeable. I highly recommend you consider A1 if you’re looking for a car. Best dealer I have ever interacted with!
I never write any reviews for service I received ,but first time I feel should write something for A1 Toyota about their appointment, service and way to take care customer. Unfortunately I bought car from Wallingford Toyota and they never give me service appointment for on time always I have to wait one month even though regular oil change and that’s the big mistake I bought car from them . After having problems from them I took car to A1 Toyota . I appreciate for their excellent service and way to respect their customer . Special thanks for customer service , Service manager , ...
Great Sales person Kevin
Dealership was very professional & responsive…Quincy was able to get my questions answered quickly and accurately.
I decided to buy a new car here primarily because I like their no-haggle policy. The vehicle came much earlier than expected and although there was a delay in the buying process because of a problem from my end, the salesperson Lina and other staff helped me with a passion to solve the problem. Later when the problem was solved I visited there without an appointment or giving a heads up though, they handled the whole process seamlessly and I could go home with my new car.
Of all the Toyota dealerships in Connecticut this has been our families favorite for years. Excellent customer service and management. No pressure and very informative on their product. I highly recommend this place.
I have always been very satisfied with A-1 Toyota's service and with their beautiful building. My father owned a new car agency from 1932-1953--A-1's is better looking!!!
Great service for regular maintenance. Clear explanations. Fixed some minor issues in car seven years old with 29000 miles.
Easily the best dealer for Toyota in CT. They are fair and always take good care of my car. Their hours are also convenient for coming by any time.
They people were very helpful
I buy cars at lot dealership’s but this one is the best …. Best dealer ever and good services ever 7 seven start my rate
Good Coustumer service
By far, the best dealership! I recently purchased a new RAV 4 and am very happy for my decision. If you are planning to get a new car, check out A1 Toyota. Ask for Van Jovi! He is really great with customers and very patient with people like me who take a lot of time in shopping for a car! By the way, we own a Tacoma truck so I can honesty tell you that their maintenance department (Mark) is one of the best!
A1 is always respectful and helphul. I will recommend them to all my Toyota lovers
I bought a car from this dealer. manager Eugene helped me a lot with the choice. Thanks Eugene for a job well done. And the dealer sv quality service.
The team at A1 don't make you feel like a customer but a part of a group of likeminded passionate Toyota lovers. They prioritize your time and never make you feel like questions aren't important. The energy in the building is so positive. They have crushed the stereotype of "untrustworthy" car dealer. Will purchase all my Toyotas from A1.
Great employees specially Kelvin he was great. Listen to my need in a vehicule and instead of having me get the new and most expensive model car he gave me options and let me choose the car I wanted. His goal for me was for me to leave with a car and not focus on getting the hight price car sold. It was a fantastic experience and I am glad he was the one to help our family out on this journey! Thank you so much! Recommand 10/10.
Thanks to Sunny I went there to change my vehicle and I wasn't happy with the first purchase luckily I found Sunny he helped me find a new vehicle and I was happy with what I vehicle thanks to Sunny he handled it professionally and Im happy and satisfied with my purchase he explained everything perfectly and good suggestions.Also Kenny the young hardworking Gentle Men was helpful with our purchase.Sunny deserves the highest position and the raise.
Great experience. One our Venza came in, everything was quick and easy. Highly recommend.
Service is always A-1. 👍
A1 Toyota is an excellent place, and both employees and customers receive fine atmosphere and service reflects the well treated employees pleasure in working there. So glad I found this place.
Great customer service
Our salesperson, Amna, was absolutely perfect - we couldn't be happier with our experience. She did everything she could to make sure we were comfortable and informed throughout the entire process. From selecting a car to the financing process, she was thorough and made sure we were getting the best possible deal. Ultimately, we drove home with a car that exceeded our expectations (the same day). Thank you! We will definitely be returning in the future.
Quincy was very helpful during the whole process. I’m very happy with my new Tacoma. I’d recommend Quincy and A1 Toyota to anyone looking to get a Toyota. The whole process was smooth and fast.
Many mechanics that I consulted with highly recommended that I only purchase a Toyota. From start to finish, my experience was exemplary. This was the first time I was purchasing a car on my own and my salesperson Quincy Smith made the experience comfortable and less daunting. It was a pleasant experience from start to finish. Quincy is extraordinarily personable, a good listener, knowledgeable and very thorough. He provided extensive information and guidance regarding the components and features on the car I ultimately purchased, which was a a 2019 Toyota Corolla XSE hatchback. Quincy extended himself numerous times to call upon ...
This was an astonishingly pleasant experience . A very pleasant and low-key sales person showed us a car and took us on a test drive. We put down a deposit, at which point a manager appeared. I got ready for the usual hard sell song and dance - but instead he just showed us the figures, exactly as we had agreed, and explained the steps to getting a registration, etc. That was it - quick, pleasant, easy. And, in my experience, rare for car dealers!
Quick response, good communication. My salesman was very knowledgeable and spent time in detail answering any questions I had.
Out of 5 Toyota dealerships I have contacted in the New England area leasing or financing a Toyota Camry this is the only one that didn’t annoy me with calls or texts every other day and didn’t try to sell me a car that I did not want. Everyone from the front desk receptionist to the exiting doors of the dealership are amazing! Throughout my buying experience the A-1 Toyota team made me feel like I was part of a family and I will recommend anyone looking to buy a vehicle to check them out first!
Z handled the installation of parking sensors and both explained and demomntarted how they work. He was very good at this. Only problem is they .they stopped working properly after only a day and after explain this he is ordering a new set to reinstall.
Sunny was awesome. He was able to help me find the vehicle I need that I was looking for. Sunny will keep you updated.
They're very friendly & professional. My regular free maintenance service check up didn't go over the time they quoted me.
A-1 Toyota always ready to service my vehicle in a timely manner.
Overall great experience and service.
My experience with frank nieves was outstanding. He was very informative. Will contact him shortly.
It was a pleasure to work with A-1 Toyota. Shut out to Quincy Smith and the sales team.
They were fantastic! Helped every step of the way through the waiting process. Supply chain problems.
Great place to buy and Service your car and make sure when you buy your car go to sunny and when you go to service go to (ken)kenny they both are great people and they will guide you very well.
I don't write reviews. Here is an exception. Recently purchased automobiles from A1 Toyota. Each transaction concluded smoothly and professionally. Other local dealerships were considered, but not used. It's a tough year to acquire a car in general. It will take time, but A1 is good for it.
Good service and good people 👍
We have gotten 3 cars from this dealership and their customer service is top notch. Gary, the GSM, was super helpful and stayed on top of everything to make buying each car easy for us. They are the best dealership we have used and have the best cars. We will continue to purchase cars from them in the future. Highly recommend!
Excellent customer service, professional, courteous, friendly and helpful. The Sales Manager Gary and his entire team went above and beyond my expectations. A-1 Toyota has a very comfortable environment. Gary and his team are very professional, knowledgeable, helpful and friendly and went above and beyond to make sure that all my questions and concerns were answered and addressed. They actually exceeded all of my expectations. I have purchased many cars in my lifetime and none of the experiences compare to this one. I highly recommend A-1 Toyota, Gary and the entire team. You won't be disappointed. Absolutely outstanding.
I would like to thank the body shop entire crew At A1 Toyota in New Haven. My first contact was Ralph Doyon. Derek Weaver explained everything in detail, and was an excellent advocate to me in getting an awesome paint job. I also want to thank Christina Hendricks, and Steve Lyndon, Louis,John, Jacob, and Tommaro. I can’t stop looking at my truck! Thank you! Lifetime customer now. Scott Olson
My experience with A-1 Toyota was excellent especially with the sales representative, Quincy Smith, who was top flight He was knowledgeable and helpful without pushing to sell me on the car. When the paper were signing he spent over an hour goin g through the details and fielded several calls that I made after I got home with the car. At the end of the process I looked at him as a friend.