Our Reviews
"This dealership excels in every aspect—sales, customer service, and maintenance. I always choose to service my car here, even though I live in New York City. The quality and professionalism make it worth the trip every time."
(Translated by Google) I would like information about purchasing a vehicle (Original) Me gustaría obtener información sobre la compra de un vehículo
A1 is awesome! Had a flawless experience with Sunny in sales and Josh in finance. They worked with me and my 93 year old grandfather to help him lease a Camry (which he loves). Both were incredibly patient, knowledgeable, and friendly. Loved how Josh took the time to explain to us each part of the lease buy out process so we understood. I will be buying a Toyota from A1 for my next vehicle. Highly recommend!
I brought my RAV 4 in the door locks were not working properly. I worked with Syed, he was so easy to work with. Explained everything to me the steps they would take to fix it. He even took the time to see if this car was under warranty for the repair. Good news he said “you have the extended warranty this job is covered”. I felt like I won the lottery. The place was so clean. It was a painless experience. But I have a suggestion put the tv in close caption mode for those of us with hearing impairments. ...
This place was odd. Guy spent a lot of time questioning if I could afford the car I was asking to see. I lacked a desire to convince him otherwise. Left and bought elsewhere 🙂 I don’t exude wealth on purpose. If that’s an issue, then I’m out. Protect your peace, you don't have to put up with that 🙂 Cheers
Good service and respectfully
Excellent experience servicing my Prius at this location. On all occasions I have either spoken to Heather or Amanda (both exceptional customer service reps). The wait times tend to be longer but I love their process: video walk-thru by the mechanic or technician of your car and the option to pay or decline the services via link. Plus free coffee, time to read a book or take a walk while you wait for your car. Just wish wait times weren't as long is my only issue. Other than that, I feel completely taken care of here.
Very good service and very patient
Always provide great service.
Oil change was done so quick and customer service is off the charts. Big thank you to Alif!
Purchasing my Rav 4 from A-1 Toyota was an excellent experience! I had never purchased a brand new vehicle before, so I was a little nervous in doing so. However, Sergii was my salesman and he was such an honest gentleman to work with. Never once did he make me feel pressured to purchase anything than what I stepped into A-1 wanting. Eddie in finance was also a pleasure to work with. He made the financing portion of the process smoothe and pressure free. Something that really stands out about A-1 Toyota is the transparency of their dealership. As soon as ...
The service manager Heather is awesome! I also had a good experience with Juan in service. He was kind and knowledgeable. I spoke to Leo after I gave my original review he was awesome as well, very kind and professional. Jay Harland Corporation Ace rent a car
In over 50 years of buying cars A1 hands done is the BEST, most transparent dealership I have every used. Don't waste your time @ WLFD Toyota or others. They are a NO B.S operation, NOT the old school way of buying a car. I would absolutely recommend A1.
I was initially hesitant, but A-1 Toyota has completely renewed my faith in the car-buying process. Thanks to their incredible staff, our first car purchase as a newlywed couple was not only stress-free but, dare I say, enjoyable! What stood out most was the transparency, kindness, and professionalism of the A-1 team. For once, we had an honest and straightforward car-buying experience. Our salesman, Matt Caputo, and Finance Manager, Josh Spoerndle, were exceptional. Matt went above and beyond to show us cars that fit our budget and preferences, allowing us to test drive a few without any pressure. He encouraged ...
I am extremely disappointed with the service I received during my recent experience at A1. Not only was I required to pay a $1000 negotiable (CT Law) fee for dealer "dues" (it is a very much non-negotiable fee at A1) but the experience as a whole was the opposite of what I wanted or have previously experienced. I would be happy to pay for any services that a fee would cover but the overall service provided was far below the standard without any clear justification or value in return. Summary of my experience: No opportunity to inspect the car ...
A pleasure to do business with A-1 Toyota. I was assisted by Sergii, a frank, forthright gentleman that listened to my needs and did not try to sell me anything else. The whole process, and importantly the pricing, was transparent from the first minute, and the personnel was very professional. Many dealers should learn from him and from A-1 Toyota.
Advisor Mark & the tech Mike-I cannot thank you guys enough for everything. I was recommended by a close family friend who spoke highly of Mark & the A1 team. Mark kept me informed step by step & made it seamless (if you know you know). Mike & his attention to detail-I am beyond grateful-the additional service requests he found & recommended. He saved me potentially thousands of dollars in damage! For the record, I am a seasoned automotive service advisor (different brand) & it is NOT an easy career, but it 100% is worth it IF YOU work it & ...
Excellent Amanda is very kind very efficient educated responsible she always keep me updated at all times with my car and Juan is very proffesional too excellent team work I valorated all that thank you so much
very friendly and very attentive staff
A1Toyota in New Haven offers great customer service unlike other Toyota dealerships we’ve been to, that’s why we choose to drive farther than go to a service center nearer us. The only thing is I called twice to clarify service appointments and was told they would get back to me which didn’t happen until I had to call a third time.
The very best in sales and service! We are always treated in a first class manner. Wonderful waiting lounge also!
Always a pleasure to have you working on my truck,best service team ever and the mechanics always do a fantastic job I would never go anywhere else,love you A1 Woodbridge
Excellent service.
Amanda always does a great job of getting my car done promptly and keeps me well informed. Great customer service all around.
Outstanding dealership with integrity and fairness. Flew 1,200 miles to buy a Sienna from this dealership!
As usual, very efficient very professional people at this dealership this is my second vehicle purchasing from them, and I can honestly say they never disappoint
I thought I wrote a detailed review via Toyota. I thought the review will be shared on Google too
Wonderful experience here. Was having my car serviced at Colonial Toyota in Milford and had a bad experience there. Working with Syed Alif was an outstanding experience. As a person who spent 12 years in the car business I value people who are honest and understanding. Syed was both. Excellent job by the service team, you have my business going forward and if I choose Toyota when it is time to upgrade, it will 100% be from here!
I recently had a fantastic experience at A1 Toyota thanks to Omar Syed. From the moment I walked in, he was welcoming and attentive, ensuring I felt comfortable throughout the entire process. Omar took the time to understand my needs and guided me to the perfect vehicle without any pressure. His knowledge about the cars and financing options was impressive, making everything easy to understand. I left feeling confident in my purchase and genuinely satisfied with the service. Highly recommend reaching out to Omar if you're in the market for a new car!
I recently purchased a Toyota 4Runner, and I couldn't be more impressed with the outstanding service I received from Ayman. The 4Runner is in high demand, and finding one seemed like a daunting task. However, Ayman made the entire process seamless and worry-free. From the moment we started, he was patient, attentive, and thorough, taking the time to explain every detail and answer all my questions. His approach was never pushy—he truly listened to my needs and ensured I felt comfortable and confident every step of the way. He treated me with such courtesy and care, making sure ...
Let me start by saying, I HATE car dealerships! I went to A1 today. After taking my name and having me take a seat, I was warmly greeted by Sami. He did the expected, and asked what I was looking for. He showed me my options, talked about pricing UPFRONT, and took me test out a few cars. The absolute best part was when I told him I wasn’t ready to make a decision today, he said no problem and gave me his business card for when I was ready. This interaction will definitely refer people to this dealership.
Great place, Yaya was a big help, I'll be going back.
Always a wonderful experience.
I was here and in need of Toyota repair history on my recently purchased Tacoma. The lady working here was very helpful while being discreet in regard to any personal/sensitive information. It is a nice dealership.
Best Toyota dealer in CT. Don't bother with the others, A-1 will find what you need quicker than anyone else if it's not already on the lot. Transparent prices. Highly recommend!
Honest mechanics! Did some simple fixes instead of more expensive replacements. Sent a short video from the mechanic showing exactly what was wrong and proposed fix. Super pleased with repairs and how they kept me aware of when my car would be ready. Felt no pressure to do any repairs I chose to wait on. HIGHLY recommend.
I have nothing but great things to say about the folks at A1 Toyota. The staff was very friendly and accommodating and I didn't feel pressured at all to make a deal. They worked well with me and and I felt that they treated me right with my vehicle purchase. I would definitely recommend them to others, especially if you are in the market for a new Toyota.
I just got my new car here !! Yaya was super kind and helpful !!! Such a great experience!!
Amanda Patrick is our service writer at A-1 Toyota and she is great! Five stars! Amanda has been our service writer for a couple of years now. I’ve always been careful, even “fussy,” about maintaining my cars, and I trust Amanda completely when she writes up the service orders for our 2019 Prius. In addition, my wife now has some health issues, and Amanda makes sure that our Prius is taken care of as quickly as possible so that we don’t have to wait too long. And, if we have a longer service, say, 4 or 5 hours, I know that ...
Good Staff, clean, I recommend!
Thank you very much Abdul for your excellent attention received and I also extend my thanks to the A-1 sales team!!
Service my vehicle at A1 Toyota over 10 years and they always share concerns if they see any problem making sure my vehicle is safe on the road.
Got my car serviced fast and was relaxed watching some racing on their tv in the lobby. Nice bunch of people, thanks again!
Great service & very kind staff
Shout to A-1 Toyota and especially to Abdul Fakih. Great customer service and his ability to go above and beyond all while keeping a smile made my decision to purchase a car here easy! I would recommend!!!!
Excellent service department for my oil change. Very friendly staff and waiting area clean and accommodating. Will definitely go back for service in the future.
I needed to have my Sienna water pump changed ASAP and two other Toyota service centers I called were at least a week out. Then I called A-1 Toyota and Amanda answered, she was extremely knowledgeable and informed me they could take my car the next morning and since I had the Platinum Warranty I was eligible for a loaner vehicle at no charge, Sal made all the arrangements and it was too easy. I have the car back and everything appears to functioning as its supposed to. I always come away from A-1 Toyota very impressed and will look ...
Owais gave me a call from the dealership. And ask if I was interested in sienna XLE HYBRID. I was looking for one in the market. This was the only 1 they had in the dealership. Owais made sure this was mine, and he took care of my whole family from the beginning. We are New Jersey residents. But we now move to Connecticut, orange. The great family oriented dealership and associate help my family and I so much. I will now buy from this dealership. Owais was very knowledgeable, and made sure I was happy!
Great dealership! I picked car online through Toyota Smart path, came there and all the paper work was done in advance. Owais is the great sales man, showed and guided me through entire process. Eddie was great and helped me with finance and DMV. Gary and Frank were also amazing and guided me over the phone in advance, since I’m foreigner and had really many questions about the process how to buy the car. Happy with my RAV4 Hybrid XSE.
I wanted to extend my deepest gratitude for the outstanding service Tara provided during my recent car purchase at A1 Toyota. Her professionalism, patience, & dedication is unmatched. I truly appreciate her efforts in helping me find the perfect car that meets my needs. Thank you for your unwavering support and genuine care Tara! I couldn’t have chosen a better salesperson to work with!
Loved it Here. Very friendly and quick.
This is the best dealership I ever visited. I bought two cars from them. Back in 2019 I bought a Highlander and in 20203 bought a RAV4. Their sales team are outstanding. Mustafa, Hatim, Gary,Sunny just to name a few are just amazing they make you feel at home. You really get the family feeling and they're always welcoming with a smile and warm feeling . Always straight to the point and detailed about everything . It's always a pleasure to do business with them. I'm definitely considering my 3rd car from them .
I come to A1 toyota Owais help me get what I want. Quick easy process. He is the man !!!!
Josh was amazing. So kind and patient and knowledgeable. What a wonderful experience. Dado is sweet and engaging and really cares about his customers. Everyone at the dealership is always helpful and friendly and this is why we continue to return.
I had a great experience buying my car here. I ended up at this dealership because they were one of the few near me that had the specific color combination I was looking for without markups or unnecessary fees. They were an hour and a half drive from my house but 100% worth it, I'm really glad I ended up coming here. The entire process was ridiculously straightforward and easy. I emailed with Sunny and Gary before coming to the dealer to confirm and finalize availability of the vehicle and pricing beforehand. They informed me that A-1 is a "...
Excellent service at A1-Toyota and I’m happy to be a long time customer. Highly recommend A1-Toyota!
I am very happy with the experience of purchasing my me grand Highlander hybrid at A1 Toyota. The car can I ahead of expected because Sunny was awesome and went the extra mile to get me the vehicle I wanted. From salesperson Owais who was understanding and not pressuring, to Paul the finance manager who was efficient and funny, to the accessories person who was knowledgeable — the whole experience was great. No heavy pressures, no haggling, no games no long speals , no long waits — I would highly recommend A1 Toyota for the purchase of your next car.
Owais gets 5+ Stars for helping us lease our fifth Toyota. A-1 gets 5+ Stars, too.
Maurice recommended me to see owais. My friend purchase a grand highlander. And i needed one to. Owais was very great and made it all happen for me. Im very very happy. He is my guy. I will definitely recommend anyone that comes to this dealership to see owais.
Had a great experience at A-1 Toyota. This is my 3rd car purchased here and the knowledge and service has been great through the years. Owais went beyond to make my experience with A-1 great. I easily give him and A-1 5 stars.
Contact a-1 Toyota. Garry is good friend of mine. Known each other for 10 years. He always take care of me. Garry introduce me to OWAIS DEURA. very professional , great salesman. Very excited for our new vehicle.
My wife and I just purchased a Grand Highlander from A1 Toyota and the process was far from the dreaded stereotype of the pressure cooker experience showrooms used to be. A1 is haggle free meaning the price listed for sale is the lowest price they will sell a vehicle for. That policy made me choose A1 a second time in five years to purchase a new vehicle. Our salesman Owais made the purchasing experience unexpectedly pleasant with his disarming warmth and sincerity. Three months ago he joined the sales team which was surprising to learn since he was so knowledgeable ...
Good Service at A1
Great experience. Owais is great to deal with, definitely glad we got him as our sales associate. Honest and caring and took time to walk us through everything. Walked us around the dealership and explained where everything is. Knowledgeable and friendly, definitely will come back and buy a car with Owais again.
I continually receive extraordinary service at A1 Toyota! They worked with me today to get me in a new car that had the features I wanted and fit in my budget. Owais is the best! He provided me with a fantastic experience, and I would highly recommend working with him.