Our Reviews
Fast, polite, & reliable
We've been looking to get a hybrid Sienna since April of '22. All the Toyota dealerships around where we live wanted 3-7K markup on these vehicles. After about a year of searching we found A1 Toyota(70 miles away from where I live) that was willing to sell the van at MSRP to us. We put a $500 deposit in July of '23 and picked up our van late Nov. Everyone at the dealership were very helpfull and reassuring of all our concerns and needs. It was a pleasure working with Serhii, Sunny, Eddie and Gary. In a time when everyone is ...
Excelente service
Always a pleasant experience at A-1. Very courteous and knowledgeable staff!
Very pleased with A 1 Toyota in Amity and would recommend my family and friends to their dealership..
Took my 2008 Prius here as it was having some problems. The customer service was amazing they kept in touch with me about what the problems were, how they were going to go about fixing them, and if that was alright before they proceeded, including the cost. The initial route they took didn't fix my problem, so they again contacted me to let me know what they were further going to do and if that was alright with me and again mentioning what the cost would be. My Prius is running like new again, and I couldn't be happier. ...
I’m a first time buyer and wanted to give them a opportunity, I don’t regret it at all. My sales man Abdul Fakih help me a lot in the entire process as well the finance man. I’m very happy and grateful. I hope they continue like that.
Wonderful experience. I may have found a new dealership to use. Thanks for being so efficient!
Needed a time sensitive emergency service. Got there when they opened. No appointment. They were great. Squeezed me in between appointments and had me out of there two hours later. Problem solved! Thanks A1!
We're out of towners who had a major problem with our Prius - the big battery died. Dave and his crew got us fixed up and on our way as quickly as could be expected and a price that was reasonable. Then, 4 hours later when we got back to Delaware, I thought of something else I needed to know, and Dave got back to me promptly - all despite the fact that we'd probably never see him/them again. Maybe I'm too cynical, but service like this is, to me, to a very pleasant surprise. Thanks to ...
2 car leases later I trust their services. Dado has always been amazing and beyond helpful.
A1 Toyota in New Haven, CT is my dealership for many years. Toyota is an excellent car but people who work at A1 make it super special.
My experience has been excellent, my service advisor Amanda is very knowledgeable and keeps you inform about your vehicle.
Great customer service
Took my skid plate off to paint it and noticed the spacer was gone. Called the parts department and they let me pick one up as a replacement free of charge. They made it right and for me, this was huge.
I love when I go A1 Toyota and Mike attends me, he is the most responsive and precise to meet your need.
Kind and courteous salesmanship. I never felt pushed or manipulated. Kevin was great.
Gratis servicio very profesional There do it with there heart
I have no idea about the actual purchasing experience. I haven't bought a car from them- yet. However, in cross shopping I've been to quite a few dealerships. The sales staff here in particular are quite good. Can't quite put my finger on it but generally a cut above in friendliness and overall product knowledge. This includes the sales manager I spoke with briefly. Sitting down with the sales rep I spoke with was a pleasant experience as well. The staff at this dealership just leaves a good impression on you IMO. I keep checking back on ...
Excellent, responsive and professional service.
Great service. I bought a new car Very satisfied, very friendly, and professional people.
Very happy with this dealership. Everyone I dealt with was friendly and helpful. The building & environment is impeccable.
Sunny is the best! My 3rd Camry from A-1 and second with Sunny's assistance.
Great professional service
Michael fournier went above and beyond To help with my car ignition problem yesterday Until he solved problem he is number one
(Translated by Google) Hello, good afternoon, I have a 2014 Toyota Venza and I'm looking for a piece where the right arm is located, see if they have them so I can buy it, thanks! (Original) Hola buenas tardes yo tengo una toyota venza 2014 y yo estoy buscando una pieza a donde pone el brazo derecho aver si los tienen para yo pasarlo a comprar gracias.!
Serhii was phenomenal! I never felt pressured by him to make the purchase- which as you know is a big purchase. I would have walked out if he was...without a doubt because I hate that feeling of being harassed into making a choice- but that never happened at A-1. I felt very comfortable at A-1. Many of the staff- each with their own set of knowledge and skills- was helpful, kind, patient, knowledgeable, offered open and easy communication, and best of all- had an overall great sense of humor. I'm very happy with everyone from sales, parts, finance, ...
Can't speak for their other depts but their parts dept was very professional. I would deal with them again in a heart beat.
5/5 I highly recommend A-1 Toyota of New Haven. Leo and Gary will take care of you and make sure everything is in place for a seamless car buying experience. They deliver on their promises. I truly can’t say anything but wonderful things for everyone we encountered and spoke to at A-1.
We have bought over 12 cars from A1 !! They have the best service department, especially Kenny and we love their salesman also! Quincy has a lot of patience and is very knowledgeable! We definitely wouldn’t buy a car anywhere else!! ❤️🚙
A1 Toyota is a very good place to buy a car. Low pressure experience. Kevin Wright and Gary handled the sale very well
Went above and beyond to make things right for me. There was some miscommunication when I made the appointment for service, they said they had the part and I’d be in and out same day. After I dropped it off they informed me that the car wasn’t going to be ready for another day and made it up to me by bringing the vehicle an hour away to my rural farm and I am so so so grateful and now feel loyal to the dealership.
👍🏼👍🏼
Purchased a new vehicle in A-1 Pro - zero mark up, new vehicle sold at MSRP, I called over 50 Toyota dealers and they all had between 3k to 10k mark up with no immediate inventory on the lot - Vehicle is available after I got on the wait list for 5 months - Sales respond fast through phone and email - Sales patiently explain how all the button and function works - Dan Wheeler, Gary Reis and Frank Crisafi all had excellent customer service - very detailed and through car wash Con - when I picked up my new car, I ...
Amanda was my service rep. She is excellent at her job, communicates well and often, liaises with the insurance adjuster, explains everything, and is a very nice person. I enjoyed working with her.
Service manager Mike is awesome
Pleasant, friendly, and helpful.
They are very professional with excellent customer service.
Ken Perrone was my service provider and he provided excellent help with all my concerns.
The mechanics are 5 star and the service members are great with trying to help the customer understand the mechanics of the car when not certain what is going on and breaks down the explanation of why and what might need to be done. I have owned a Toyota for 2 decades. If you want to buy a car get a Toyota either used or new. Thank you Amanda for making it a good experience today.
Purchase 2023 RAV4 hybrid xle premium communicated with Gary over the internet. No games, no hassle, no bull. Made my purchase painless. A1 Toyota at New Haven Connecticut. 💯 I will be going back again for another vehicle
I loved the team—Kevin and Paul were amazing and they definitely deserve a raise. Truly felt like I made a great choice coming to them.
Just purchased a 2023 Prius; the service was impeccable - respectful, friendly, efficient, and most knowledgeable through and through. It was smooth and friendly - and not once did I feel pushed around as I have in other places. A-1 Toyota is, hands down, the best all-around dealership I have experienced in my years. Highly recommend their services. Most grateful!
Excellent Experience
This was the absolute best car buying experience we have ever had. We had an out of state purchase, involving several out of the norm factors. Everyone was courteous, informed, flexible, and easy to work with. We were able to execute the entire deal via phone and email and pick up the car very quickly. We have bought many cars in our home state of CA and this was so far beyond any great service we have ever encountered that I am willing to fly cross country to buy our next car to work with this dealership, who doesn't ...
Always great services due to Kenny, Carol and Mike Service manager
Always buy Toyota for my wife for years, first time working with A1 Toyota in New Haven, always go to where I been go for years and people I know, we could not find the car we want at the dealer we normally go to .so we saw 2019 Toyota Hilander at A1. great experience with Mohamed (sales person) Sales manager ( Sunny) great personality, and big thanks to Frank with Finance, he did everything he can to find me the most better interest rate . the most important thing they all was respectful to me and my wife, and helpful. Great people ...
Working with Brenton was a great experience. He answered all my questions, and helped facilitate my trade-in into a brand new lease. He was helpful, knowledgeable, and respectful.
Yousifu is very helpful when it comes to walking people through the shop he is so nice and concerning! This guy definitely deserves a free car from Toyota for working there for about 30 years! This will help him a lot!
Great management and great sales team. Amazing experience. Highly recommend.
We had a great experience at A-1 Toyota. They delivered on all their promises and were honest, professional, personable and helpful.
Great communication from the Sales staff coordinating pickup, Kevin and Gary were amazing and I would shop here again! I'd give 4.5 stars if I could, with 1/2 star off due to the Finance Dept. never returning my voicemail and some issues I had with the pre-delivery inspection, which Kevin was able to address to ensure I was completely satisfied leaving the lot.
Thanks to the Staff at A1 Toyota! I’ve been in and out of their doors for three years now and treated in a very kind, respectful, and professional manner the first time and every time! I haven’t had any shock prices going out the door, someone always gave me an estimate when I made my appointment; if that estimate changed, I was notified in advance. The facility is clean, you can actually wait for your car. Great job here!!
Great service. Wife bought her car new here years ago and when we're back and due for oil change, they still cover the lifetime deal!
I've had my brand new truck2022 tacoma ACC trd sport for 9 months. Gone through 2 free maintenance appointments where they rotate tires change oil and filter. The wait on average has been 1 hour 15 minutes which I find reasonable for free maintenance. I see alot of unhappy Woodbridge snobs waiting every time and I just laugh. So far a1 has been very accommodating . The truck was sold at msr0 during the wanna be pandemic but they were very tough on my trade in due to the fact they had a waiting list that I saw physically for the truck I wS ...
Came to trade in my Nissan 2020 for a Toyota with my father due to the language barrier I asked for a Spanish speaking representative and met Leonardo Quezada. He was extremely patient and very kind, even though the process was long I appreciate the patience he had not only with me but with my father & taking the time to answer all questions. I love Toyota and the quality of their cars I haven’t never felt more safe and secure driving a car. He was able to find the car that for my needs and budget. Great guy with ...
We were served by Mohammad. We are SENIOR citizens and have never been treated so well or had such an easy experience in car buying!!
Great job done, no issues.
Excellent service experience
Knowledgeable and professional. He was always available when I had a question and responded in a timely manner.
Traded in my Camry for a Rav4 Hybrid at A-1 Toyota. Very good experience and worth the wait. Staff is very customer-focused and knowledgeable.
If there are seven stars I will give seven stars to them, to Mohammad
The best dealership I’ve ever dealt with.
Great experience our sales person was amazing got a great deal got our new car in 2 hours
A1 Toyota has been an incredibly wonderful dealership to work with. I have used them to service my used car and now for my first new car purchase. Everyone is friendly and welcoming. It was an awesome experience. Working with Quincy was an amazing experience. He was thorough, personable, and efficient. He made my first new car purchase, for my birthday, so rewarding. I would recommend him and A1.
Excellent sales and service, I’ve bought multiple vehicles and have has service regularly, these guys are top notch.
I absolutely love coming here. The service is always friendly😊
(Translated by Google) good services (Original) Bueno servicios
Great dealership to work with!!!! I have purchased two cars from them and both were a great experience!
My review is two-fold. The first, (long over due) is for the service department.. Both Mikes and Juan have been wonderful these last few years (Avalon, Camry, Highlander). They address your concerns and are particular about the small details that typically tend to be overlooked by most places. This part is for sales.. Hatim, Mustafa, Paul, and Kelvin are all wonderful people to interact with (oh, and can't forget Sunny for always having a smile on his face), and showed great patience and knowledge throughout the new car purchasing process. I'm much closer to Wallingford Toyota, but hands ...
Nice place seem to care
Our family finally took delivery of our vehicle this past weekend! Super super happy with our vehicle. We had an Amazing dealership experience at A1 Toyota. Over the past couple of months, we were on a waitlist for a minivan. The A1 team was cordial and accommodating to our needs. Communication was consistent, and transparent. Managers answered our emails right away. Our purchase experience was by far the best compared to any dealership located in the city. The moment we arrived at the dealership, we saw our van parked outside. The whole vibe is different. Quincy was extremely friendly to ...
What great place to buy your car from, easy and smooth transaction…, it didn’t even take more than 1 hour, the deal was done… Thanks to the manager Hatem, Sales Person Yousef…
Friendly Staff Excellent Work A++++
Yousif is an excellent salesman. He served us very well. I highly recommend him to others who want to buy Toyota cars.
They don’t charge markup- everything is MSRP. This speaks volume about the good character of the people who run the place. They also offer great finance rates. My dad purchased a RAV4 Prime a year ago and had a great purchasing experience there. I’m currently on the waitlist for a Venza. The managers are friendly and the sales staff (thanks Kyle) are knowledgeable. I highly recommend you consider A1 if you’re looking for a car. Best dealer I have ever interacted with!
I never write any reviews for service I received ,but first time I feel should write something for A1 Toyota about their appointment, service and way to take care customer. Unfortunately I bought car from Wallingford Toyota and they never give me service appointment for on time always I have to wait one month even though regular oil change and that’s the big mistake I bought car from them . After having problems from them I took car to A1 Toyota . I appreciate for their excellent service and way to respect their customer . Special thanks for customer service , Service manager , ...
Great Sales person Kevin