Our Reviews
Advisor Mark & the tech Mike-I cannot thank you guys enough for everything. I was recommended by a close family friend who spoke highly of Mark & the A1 team. Mark kept me informed step by step & made it seamless (if you know you know). Mike & his attention to detail-I am beyond grateful-the additional service requests he found & recommended. He saved me potentially thousands of dollars in damage! For the record, I am a seasoned automotive service advisor (different brand) & it is NOT an easy career, but it 100% is worth it IF YOU work it & ...
Excellent Amanda is very kind very efficient educated responsible she always keep me updated at all times with my car and Juan is very proffesional too excellent team work I valorated all that thank you so much
very friendly and very attentive staff
A1Toyota in New Haven offers great customer service unlike other Toyota dealerships weāve been to, thatās why we choose to drive farther than go to a service center nearer us. The only thing is I called twice to clarify service appointments and was told they would get back to me which didnāt happen until I had to call a third time.
The very best in sales and service! We are always treated in a first class manner. Wonderful waiting lounge also!
Always a pleasure to have you working on my truck,best service team ever and the mechanics always do a fantastic job I would never go anywhere else,love you A1 Woodbridge
Excellent service.
Amanda always does a great job of getting my car done promptly and keeps me well informed. Great customer service all around.
Outstanding dealership with integrity and fairness. Flew 1,200 miles to buy a Sienna from this dealership!
As usual, very efficient very professional people at this dealership this is my second vehicle purchasing from them, and I can honestly say they never disappoint
I thought I wrote a detailed review via Toyota. I thought the review will be shared on Google too
Wonderful experience here. Was having my car serviced at Colonial Toyota in Milford and had a bad experience there. Working with Syed Alif was an outstanding experience. As a person who spent 12 years in the car business I value people who are honest and understanding. Syed was both. Excellent job by the service team, you have my business going forward and if I choose Toyota when it is time to upgrade, it will 100% be from here!
I recently had a fantastic experience at A1 Toyota thanks to Omar Syed. From the moment I walked in, he was welcoming and attentive, ensuring I felt comfortable throughout the entire process. Omar took the time to understand my needs and guided me to the perfect vehicle without any pressure. His knowledge about the cars and financing options was impressive, making everything easy to understand. I left feeling confident in my purchase and genuinely satisfied with the service. Highly recommend reaching out to Omar if you're in the market for a new car!
I recently purchased a Toyota 4Runner, and I couldn't be more impressed with the outstanding service I received from Ayman. The 4Runner is in high demand, and finding one seemed like a daunting task. However, Ayman made the entire process seamless and worry-free. From the moment we started, he was patient, attentive, and thorough, taking the time to explain every detail and answer all my questions. His approach was never pushyāhe truly listened to my needs and ensured I felt comfortable and confident every step of the way. He treated me with such courtesy and care, making sure ...
Let me start by saying, I HATE car dealerships! I went to A1 today. After taking my name and having me take a seat, I was warmly greeted by Sami. He did the expected, and asked what I was looking for. He showed me my options, talked about pricing UPFRONT, and took me test out a few cars. The absolute best part was when I told him I wasnāt ready to make a decision today, he said no problem and gave me his business card for when I was ready. This interaction will definitely refer people to this dealership.
Great place, Yaya was a big help, I'll be going back.
I was here and in need of Toyota repair history on my recently purchased Tacoma. The lady working here was very helpful while being discreet in regard to any personal/sensitive information. It is a nice dealership.
Best Toyota dealer in CT. Don't bother with the others, A-1 will find what you need quicker than anyone else if it's not already on the lot. Transparent prices. Highly recommend!
Honest mechanics! Did some simple fixes instead of more expensive replacements. Sent a short video from the mechanic showing exactly what was wrong and proposed fix. Super pleased with repairs and how they kept me aware of when my car would be ready. Felt no pressure to do any repairs I chose to wait on. HIGHLY recommend.
I have nothing but great things to say about the folks at A1 Toyota. The staff was very friendly and accommodating and I didn't feel pressured at all to make a deal. They worked well with me and and I felt that they treated me right with my vehicle purchase. I would definitely recommend them to others, especially if you are in the market for a new Toyota.
I just got my new car here !! Yaya was super kind and helpful !!! Such a great experience!!
Amanda Patrick has been our service manager for over a year. She is great! I would say that she is one of the best service managers we have ever had. She's easy to talk to and she's very knowledgeable. I feel confident when I leave our 2019 Prius in her hands. Five stars for Amanda Patrick!!
Good Staff, clean, I recommend!
Thank you very much Abdul for your excellent attention received and I also extend my thanks to the A-1 sales team!!
Service my vehicle at A1 Toyota over 10 years and they always share concerns if they see any problem making sure my vehicle is safe on the road.
Got my car serviced fast and was relaxed watching some racing on their tv in the lobby. Nice bunch of people, thanks again!
Great service & very kind staff
Shout to A-1 Toyota and especially to Abdul Fakih. Great customer service and his ability to go above and beyond all while keeping a smile made my decision to purchase a car here easy! I would recommend!!!!
Excellent service department for my oil change. Very friendly staff and waiting area clean and accommodating. Will definitely go back for service in the future.
I needed to have my Sienna water pump changed ASAP and two other Toyota service centers I called were at least a week out. Then I called A-1 Toyota and Amanda answered, she was extremely knowledgeable and informed me they could take my car the next morning and since I had the Platinum Warranty I was eligible for a loaner vehicle at no charge, Sal made all the arrangements and it was too easy. I have the car back and everything appears to functioning as its supposed to. I always come away from A-1 Toyota very impressed and will look ...
Owais gave me a call from the dealership. And ask if I was interested in sienna XLE HYBRID. I was looking for one in the market. This was the only 1 they had in the dealership. Owais made sure this was mine, and he took care of my whole family from the beginning. We are New Jersey residents. But we now move to Connecticut, orange. The great family oriented dealership and associate help my family and I so much. I will now buy from this dealership. Owais was very knowledgeable, and made sure I was happy!
Great dealership! I picked car online through Toyota Smart path, came there and all the paper work was done in advance. Owais is the great sales man, showed and guided me through entire process. Eddie was great and helped me with finance and DMV. Gary and Frank were also amazing and guided me over the phone in advance, since Iām foreigner and had really many questions about the process how to buy the car. Happy with my RAV4 Hybrid XSE.
I wanted to extend my deepest gratitude for the outstanding service Tara provided during my recent car purchase at A1 Toyota. Her professionalism, patience, & dedication is unmatched. I truly appreciate her efforts in helping me find the perfect car that meets my needs. Thank you for your unwavering support and genuine care Tara! I couldnāt have chosen a better salesperson to work with!
Loved it Here. Very friendly and quick.
This is the best dealership I ever visited. I bought two cars from them. Back in 2019 I bought a Highlander and in 20203 bought a RAV4. Their sales team are outstanding. Mustafa, Hatim, Gary,Sunny just to name a few are just amazing they make you feel at home. You really get the family feeling and they're always welcoming with a smile and warm feeling . Always straight to the point and detailed about everything . It's always a pleasure to do business with them. I'm definitely considering my 3rd car from them .
I come to A1 toyota Owais help me get what I want. Quick easy process. He is the man !!!!
Josh was amazing. So kind and patient and knowledgeable. What a wonderful experience. Dado is sweet and engaging and really cares about his customers. Everyone at the dealership is always helpful and friendly and this is why we continue to return.
I had a great experience buying my car here. I ended up at this dealership because they were one of the few near me that had the specific color combination I was looking for without markups or unnecessary fees. They were an hour and a half drive from my house but 100% worth it, I'm really glad I ended up coming here. The entire process was ridiculously straightforward and easy. I emailed with Sunny and Gary before coming to the dealer to confirm and finalize availability of the vehicle and pricing beforehand. They informed me that A-1 is a "...
Excellent service at A1-Toyota and Iām happy to be a long time customer. Highly recommend A1-Toyota!
I am very happy with the experience of purchasing my me grand Highlander hybrid at A1 Toyota. The car can I ahead of expected because Sunny was awesome and went the extra mile to get me the vehicle I wanted. From salesperson Owais who was understanding and not pressuring, to Paul the finance manager who was efficient and funny, to the accessories person who was knowledgeable ā the whole experience was great. No heavy pressures, no haggling, no games no long speals , no long waits ā I would highly recommend A1 Toyota for the purchase of your next car.
Owais gets 5+ Stars for helping us lease our fifth Toyota. A-1 gets 5+ Stars, too.
Maurice recommended me to see owais. My friend purchase a grand highlander. And i needed one to. Owais was very great and made it all happen for me. Im very very happy. He is my guy. I will definitely recommend anyone that comes to this dealership to see owais.
Had a great experience at A-1 Toyota. This is my 3rd car purchased here and the knowledge and service has been great through the years. Owais went beyond to make my experience with A-1 great. I easily give him and A-1 5 stars.
Contact a-1 Toyota. Garry is good friend of mine. Known each other for 10 years. He always take care of me. Garry introduce me to OWAIS DEURA. very professional , great salesman. Very excited for our new vehicle.
My wife and I just purchased a Grand Highlander from A1 Toyota and the process was far from the dreaded stereotype of the pressure cooker experience showrooms used to be. A1 is haggle free meaning the price listed for sale is the lowest price they will sell a vehicle for. That policy made me choose A1 a second time in five years to purchase a new vehicle. Our salesman Owais made the purchasing experience unexpectedly pleasant with his disarming warmth and sincerity. Three months ago he joined the sales team which was surprising to learn since he was so knowledgeable ...
Good Service at A1
Great experience. Owais is great to deal with, definitely glad we got him as our sales associate. Honest and caring and took time to walk us through everything. Walked us around the dealership and explained where everything is. Knowledgeable and friendly, definitely will come back and buy a car with Owais again.
I continually receive extraordinary service at A1 Toyota! They worked with me today to get me in a new car that had the features I wanted and fit in my budget. Owais is the best! He provided me with a fantastic experience, and I would highly recommend working with him.
Owais was a great sales man he helped out a lot called me about every day checked up on me and helped me through the process took Less than a week to get my car great sales man and dealership š
We had a wonderful experience with Owais, Gary and Sammy. We called A1 after an inventory search as we wanted a specific vehicle by a certain time. Owais found the vehicle for us and made it happen. Owais got us exactly what we wanted! So happy with our new Toyota and the service we got at A1.
Coming into A1 after finding out my vehicle was totaled was a great experience. While shopping in the area for a new or used vehicle, Owais was very professional and patient with me. He was very knowledgeable and addressed all of my concerns. I went with a 2016 Highlander XLE.
I called A-1 Toyota acquiring about a grand high lander or Camry. Owais answer the phone and made appointment for me I came that day and saw both vehicles. I went with the Camry 2024 XSE V6. Owais was very professional and helpful.
Excellent attention, professionalism and integrity. They only want to please all the clients, with a smile and positive attitude
Special thanks to Frank, Sergei and Josh. Frank for keeping our email chain going over 84 replies and counting. Sergei for being so considerate when we arrived with sprite in hand, instructions on the entertainment system and the time to enjoy them. Josh for being swamped but in good spirits even without eating a Snickers. They aren't kidding about the no haggle pricing and there were no gatchas. If they arn't part of the Car Edge network, they should be.
Owais was super professional and made my experience quick and easy while I was getting my new car but made sure to listen to my needs and and how I imagined my car and got the perfect one for me and I left A1 Toyota 10000% satisfied! Thank you Owais and thank You A1 Toyota 100% recommend!
Heather, the advisor, was polite, kind and knowledgeable! I had a great experience there. Thank you!
Todayās experience at A1 Toyota was excellent! From the many different professionals that I interacted with. Especially working the sales rep, Owais, a true professional from walking in and walking out with a car. Highly recommend!!! This is my guy for now on.
Great experience!!! Owais and Gary were incredibly attentive, professional and helpful. Highly recommend A1Toyota!!!!
I just want to say thank you to Amanda...she was patient with me. She is a great employee. Thank you Amanda
Owais was extremely personable and knowledgeable about the new Grand Highlander. He made the entire buying process easy and enjoyable. A1 Toyota is supplying great service all around once again!
Coming in to the dealership at a toyota; did not know whag kind of vehicle i wanted. But i had my eye on grand highlander. With my two trades and down payment owais made it all happen for me. Very respectful and kindness. He made me feel very very comfortable. This is my guy for now on. I recommend everyone to see him.
Owais met with us and immediately made us feel welcome. We had arrived knowing which car we wanted (2024 Toyota Corolla), but Owais' guidance made what would otherwise be a tedious process into a delightful, fun time! Owais was super personable and took great care of us. He was incredibly knowledgeable about the services A1 Toyota Dealership offered and he helped us leave with the car we wanted. I love that the connection made was based on mutual respect. Owais is our guy now! We highly recommend seeking Owais for your future car purchases!
Owais was efficient, friendly, and conscientious in helping us with our overseas purchase. We purchased our car from abroad and he was great with FaceTime, sending pictures, and responding to texts promptly. He made the process simple and not at all stressful. Would highly recommend working with him!
My experience with the dealership was amazing! That evening before I purchased my car at A1 Toyota I went to Toyota Wallingford and had a horrible experience. I had heard good things about A1, so I figured I would give it a try! Kevin Wright was knowledge and very helpful! He made the entire experience a pleasant one! Gary also was amazing and provided a help deal of assistance. Finalizing everything with Eddie in finance was quick and easy! He was very efficient and organized and made the process smooth!
Had a positive experience at A-1. They were professional, answered my questions, and there was no hassle/issue bringing my own financing. Dealership was clean and organized. Looking forward to many miles on our new Sequoia.
I really appreciate you guys for all your help and support , Iām very happy. Thanks to Owais for his 100% customer service support š
I recently purchased a car from A 1 Toyota and was fortunate to work with a salesman named Owais. Throughout the entire process, he provided exceptional service making my out of state car buying experience smooth and stress-free. I felt valued as a customer, and his attention to detail and commitment to ensuring my satisfaction was truly commendable. What truly set Owais apart was his professionalism and dedication to customer satisfaction. I had alot of questions and concerns, and he took the time to listen and address my needs . I highly recommend this dealership and salesman to anyone looking for a ...
Had a great experience with my sales rep Owais. Highly recommend this dealership. Good, friendly people that will work with you and make sure you are satisfied.
Amazing group of people working hard to make you feel like part of the family
I visited A-1 to browse family cars with my wife and Owaise was very kind, informative and helpful š very knowledgeable on all the bells and features on the vehicle we were considering š Thank you !
absolutely terrific customer service, gary and serhii were so available, accomodating and patient throught my experience. their prices are so transparent, what a pleasure.
I had a good experience buying my truck here and with the lifetime oilmaintenance. Still hoping they can get my anytime camera installed properly after having the tacoma for a full day..edit they were able to complete my anytime camera properly. Marc did a great job. Thanks a1
Very trustworthy and reliable service department!
I am giving A-1 Toyota 5 stars for customer service. I realize they are a car dealership and that they want my continued business. I am not naive. What I care most about is how I FEEL when I am speaking to one of the many people who work there, from a porter, to a service writer to the Service and Parts Director. I feel like I matter. Not just my money, but ME. I matter. Thank you!
Excellent customer service. We worked with Kevin, who is very knowledgeable, and a thorough gentleman. They don't force you to buy unnecessary add-ons, are respectful when you indicate you are not interested in purchasing something. They don't haggle in terms of price, prices are fixed and very reasonable.
A great establishment and very friendly staff. My third car from them and itās always a pleasure to be there. Abdul, Yahia, Hatim, Mostafa, Gary and Eddie are very professional and they always make my experience hassle free. Iāve referred so many friends to A1 Toyota and theyāre all happy with their experience.
A great place to purchase a car as well as service & maintenance. Professional, efficient and courteous staff. Been going there for years for all of my car needs.
Wonderful staff
Sunny is the best! My 3rd Camry from A-1 and second with Sunny's assistance.