Went there for airbag recall on a Corolla
Very professional staff, didn’t trash talk other dealerships or Brands. They focused on the positives that they offer. Sales guy that we dealt with was Amjad. He answered all of our questions and made sure that we got what we wanted. We had to stay 4 hours to try the cars, give info and set the deal. By the evening my husband and I were tired and hungry. Amjad went to the store next door and got us water and snacks! (The food stand closes in the evening). We only witnessed this act of kindness with the people of A1 ...
This is the fourth time we have bought a car from A-1. Toyota which speaks for itself. We returned this time especially to work with Quincy Smith because we had such a good experience the last time. And as we expected, he was terrific to work with in all ways
When I walked into A-1 Amjad was absolutely amazing to work with! I had a rough idea of what I wanted when I walked in and Amjad did all the rest. He was well informed and helped me get the car of my dreams. I never felt pressured to do anything I wasn't prepared for. He is one of the most friendly and well organized salesmen I have worked with in a long time. I will be back for sure!
The A-1 team did a good job scheduling the test drive (Frank), explaining the benefits of the dealership, and taking care of paperwork and prep work promptly (Kevin). A thoroughly painless process very professionally handled. I would recommend the dealership to others.
Quincy has been our go to for cars as long as he has been there. Totally trust in him. He’s like a part of the family!!
My family and I have been Toyota customers for many years. I have always been pleased with their professional level of customer service. I highly recommend A1 Toyota of New Haven. Quincy Smith is always wonderful to work with - he is friendly, professional, and reliable. He is our go-to guy at Toyota!
The experience over all was very smooth and pleasant. The sales person Quincy was awseome. The waiting area was cleaned and it also had a snack shop.
We have dealt with Quincy and A1 for many years and also our service manager Ken Perron. They are all exceptional people. Everyone in the dealership is willing to help you. We really are enjoying our new RAV4 took it one week after buying to North Carolina and both tanks of gas mileage was 41 mpg, which we are really happy with. We live approximately six blocks from the Milford,Ct. Toyota dealer but really prefer dealing with A1 dealership get far better service and feel more like family. Quincy is number 1 salesperson in our book! Bob and Sherry
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