Sami is a fantastic salesperson—friendly and incredibly patient. He made everything smooth and stress-free. I truly appreciate his support!
Great dealership and even greater people who work there!
I had a great experience buying my used car. Everyone was kind and friendly and helpful. Alif, the salesperson made the process easy.
I had a fantastic time at Toyota today. Anabela, Justin and Roberto were very professional and patient. They took the time to explain everything clearly. I really appreciate doing business with Toyota.
Should you ever need to have body repair work performed on your Toyota, I HIGHLY Recommend that you work with Derek Weaver, Manager Extraordinaire at the A-1 Toyota Certified Collision Center. My most recent experience with Derek and his entire team was absolutely outstanding. Derek has a great deal of experience in this field, and he will be the best advocate, between you and your insurer, to make sure that the job gets done to right!
Best place for the service
Actually, I bought a van from A1 twice, so this time I went to inquire only about the price. The 2025 Tundra SR5 Crewmax 6.5bed that I wanted had to be ordered from the factory. During the boring time, I thought about changing to a Ford Truck, but the salesman Serhill Sazonov was like a brother to me, and he consulted me about everything about the car 24 hours a day by phone or text. In addition to the honest price and quick processing, his humble attitude toward customers also felt like the quality of Toyota. I am really satisfied with the ... Read More Google - May 15, 2025
Mark, head of service department is wonderful!
Also I don't know what kind of il was used for the change. It was not brought to my attention.
Always professional and definitely the right thing to do
A1 is a great place to buy a Toyota, and also service your vehicles. A1 has its own body shop. Aldo, it’s a big place but small enough for very personalized service. 👍
I love having A-1 service my vehicle. They are very professional and polite!
It was a great experience with Sunny ,Josh,Matt and Omar.
"This dealership excels in every aspect—sales, customer service, and maintenance. I always choose to service my car here, even though I live in New York City. The quality and professionalism make it worth the trip every time."
(Translated by Google) I would like information about purchasing a vehicle (Original) Me gustaría obtener información sobre la compra de un vehículo
A1 is awesome! Had a flawless experience with Sunny in sales and Josh in finance. They worked with me and my 93 year old grandfather to help him lease a Camry (which he loves). Both were incredibly patient, knowledgeable, and friendly. Loved how Josh took the time to explain to us each part of the lease buy out process so we understood. I will be buying a Toyota from A1 for my next vehicle. Highly recommend!
I brought my RAV 4 in the door locks were not working properly. I worked with Syed, he was so easy to work with. Explained everything to me the steps they would take to fix it. He even took the time to see if this car was under warranty for the repair. Good news he said “you have the extended warranty this job is covered”. I felt like I won the lottery. The place was so clean. It was a painless experience. But I have a suggestion put the tv in close caption mode for those of us with hearing impairments. ... Read More Google - Mar 26, 2025
This place was odd. Guy spent a lot of time questioning if I could afford the car I was asking to see. I lacked a desire to convince him otherwise. Left and bought elsewhere 🙂 I don’t exude wealth on purpose. If that’s an issue, then I’m out. Protect your peace, you don't have to put up with that 🙂 Cheers
Good service and respectfully
Excellent experience servicing my Prius at this location. On all occasions I have either spoken to Heather or Amanda (both exceptional customer service reps). The wait times tend to be longer but I love their process: video walk-thru by the mechanic or technician of your car and the option to pay or decline the services via link. Plus free coffee, time to read a book or take a walk while you wait for your car. Just wish wait times weren't as long is my only issue. Other than that, I feel completely taken care of here.
Very good service and very patient
Always provide great service.
Oil change was done so quick and customer service is off the charts. Big thank you to Alif!
Purchasing my Rav 4 from A-1 Toyota was an excellent experience! I had never purchased a brand new vehicle before, so I was a little nervous in doing so. However, Sergii was my salesman and he was such an honest gentleman to work with. Never once did he make me feel pressured to purchase anything than what I stepped into A-1 wanting. Eddie in finance was also a pleasure to work with. He made the financing portion of the process smoothe and pressure free.
Something that really stands out about A-1 Toyota is the transparency of their dealership. As soon as ... Read More Google - Feb 1, 2025
The service manager Heather is awesome! I also had a good experience with Juan in service. He was kind and knowledgeable. I spoke to Leo after I gave my original review he was awesome as well, very kind and professional. Jay Harland Corporation Ace rent a car
In over 50 years of buying cars A1 hands done is the BEST, most transparent dealership I have every used. Don't waste your time @ WLFD Toyota or others. They are a NO B.S operation, NOT the old school way of buying a car. I would absolutely recommend A1.
I was initially hesitant, but A-1 Toyota has completely renewed my faith in the car-buying process. Thanks to their incredible staff, our first car purchase as a newlywed couple was not only stress-free but, dare I say, enjoyable! What stood out most was the transparency, kindness, and professionalism of the A-1 team. For once, we had an honest and straightforward car-buying experience.
Our salesman, Matt Caputo, and Finance Manager, Josh Spoerndle, were exceptional. Matt went above and beyond to show us cars that fit our budget and preferences, allowing us to test drive a few without any pressure. He encouraged ... Read More Google - Jan 15, 2025
I am extremely disappointed with the service I received during my recent experience at A1. Not only was I required to pay a $1000 negotiable (CT Law) fee for dealer "dues" (it is a very much non-negotiable fee at A1) but the experience as a whole was the opposite of what I wanted or have previously experienced. I would be happy to pay for any services that a fee would cover but the overall service provided was far below the standard without any clear justification or value in return.
Summary of my experience:
No opportunity to inspect the car ... Read More DealerRater - Dec 30, 2024
A pleasure to do business with A-1 Toyota. I was assisted by Sergii, a frank, forthright gentleman that listened to my needs and did not try to sell me anything else. The whole process, and importantly the pricing, was transparent from the first minute, and the personnel was very professional. Many dealers should learn from him and from A-1 Toyota.
Advisor Mark & the tech Mike-I cannot thank you guys enough for everything. I was recommended by a close family friend who spoke highly of Mark & the A1 team. Mark kept me informed step by step & made it seamless (if you know you know).
Mike & his attention to detail-I am beyond grateful-the additional service requests he found & recommended. He saved me potentially thousands of dollars in damage!
For the record, I am a seasoned automotive service advisor (different brand) & it is NOT an easy career, but it 100% is worth it IF YOU work it & ... Read More Google - Dec 10, 2024
Excellent Amanda is very kind very efficient educated responsible she always keep me updated at all times with my car and Juan is very proffesional too excellent team work I valorated all that thank you so much
very friendly and very attentive staff
A1Toyota in New Haven offers great customer service unlike other Toyota dealerships we’ve been to, that’s why we choose to drive farther than go to a service center nearer us. The only thing is I called twice to clarify service appointments and was told they would get back to me which didn’t happen until I had to call a third time.
The very best in sales and service! We are always treated in a first class manner. Wonderful waiting lounge also!
Always a pleasure to have you working on my truck,best service team ever and the mechanics always do a fantastic job I would never go anywhere else,love you A1 Woodbridge
Excellent service.
Amanda always does a great job of getting my car done promptly and keeps me well informed. Great customer service all around.
Outstanding dealership with integrity and fairness. Flew 1,200 miles to buy a Sienna from this dealership!
As usual, very efficient very professional people at this dealership this is my second vehicle purchasing from them, and I can honestly say they never disappoint
I thought I wrote a detailed review via Toyota. I thought the review will be shared on Google too
Wonderful experience here. Was having my car serviced at Colonial Toyota in Milford and had a bad experience there. Working with Syed Alif was an outstanding experience. As a person who spent 12 years in the car business I value people who are honest and understanding. Syed was both. Excellent job by the service team, you have my business going forward and if I choose Toyota when it is time to upgrade, it will 100% be from here!
I recently had a fantastic experience at A1 Toyota thanks to Omar Syed. From the moment I walked in, he was welcoming and attentive, ensuring I felt comfortable throughout the entire process. Omar took the time to understand my needs and guided me to the perfect vehicle without any pressure. His knowledge about the cars and financing options was impressive, making everything easy to understand. I left feeling confident in my purchase and genuinely satisfied with the service. Highly recommend reaching out to Omar if you're in the market for a new car!
I recently purchased a Toyota 4Runner, and I couldn't be more impressed with the outstanding service I received from Ayman. The 4Runner is in high demand, and finding one seemed like a daunting task. However, Ayman made the entire process seamless and worry-free. From the moment we started, he was patient, attentive, and thorough, taking the time to explain every detail and answer all my questions. His approach was never pushy—he truly listened to my needs and ensured I felt comfortable and confident every step of the way. He treated me with such courtesy and care, making sure ... Read More Google - Oct 2, 2024
Let me start by saying, I HATE car dealerships! I went to A1 today. After taking my name and having me take a seat, I was warmly greeted by Sami. He did the expected, and asked what I was looking for. He showed me my options, talked about pricing UPFRONT, and took me test out a few cars. The absolute best part was when I told him I wasn’t ready to make a decision today, he said no problem and gave me his business card for when I was ready. This interaction will definitely refer people to this dealership.
Great place, Yaya was a big help, I'll be going back.
Always a wonderful experience.
I was here and in need of Toyota repair history on my recently purchased Tacoma. The lady working here was very helpful while being discreet in regard to any personal/sensitive information. It is a nice dealership.
Best Toyota dealer in CT. Don't bother with the others, A-1 will find what you need quicker than anyone else if it's not already on the lot. Transparent prices. Highly recommend!
Honest mechanics! Did some simple fixes instead of more expensive replacements. Sent a short video from the mechanic showing exactly what was wrong and proposed fix. Super pleased with repairs and how they kept me aware of when my car would be ready. Felt no pressure to do any repairs I chose to wait on. HIGHLY recommend.
I have nothing but great things to say about the folks at A1 Toyota. The staff was very friendly and accommodating and I didn't feel pressured at all to make a deal. They worked well with me and and I felt that they treated me right with my vehicle purchase. I would definitely recommend them to others, especially if you are in the market for a new Toyota.
I just got my new car here !! Yaya was super kind and helpful !!! Such a great experience!!
Amanda Patrick is our service writer at A-1 Toyota and she is great! Five stars! Amanda has been our service writer for a couple of years now. I’ve always been careful, even “fussy,” about maintaining my cars, and I trust Amanda completely when she writes up the service orders for our 2019 Prius. In addition, my wife now has some health issues, and Amanda makes sure that our Prius is taken care of as quickly as possible so that we don’t have to wait too long. And, if we have a longer service, say, 4 or 5 hours, I know that ... Read More Google - Aug 7, 2024
Good Staff, clean, I recommend!
Thank you very much Abdul for your excellent attention received and I also extend my thanks to the A-1 sales team!!
Service my vehicle at A1 Toyota over 10 years and they always share concerns if they see any problem making sure my vehicle is safe on the road.
Got my car serviced fast and was relaxed watching some racing on their tv in the lobby. Nice bunch of people, thanks again!
Great service & very kind staff
Shout to A-1 Toyota and especially to Abdul Fakih. Great customer service and his ability to go above and beyond all while keeping a smile made my decision to purchase a car here easy! I would recommend!!!!
Excellent service department for my oil change. Very friendly staff and waiting area clean and accommodating. Will definitely go back for service in the future.
I needed to have my Sienna water pump changed ASAP and two other Toyota service centers I called were at least a week out. Then I called A-1 Toyota and Amanda answered, she was extremely knowledgeable and informed me they could take my car the next morning and since I had the Platinum Warranty I was eligible for a loaner vehicle at no charge, Sal made all the arrangements and it was too easy. I have the car back and everything appears to functioning as its supposed to. I always come away from A-1 Toyota very impressed and will look ... Read More Google - Jun 6, 2024
Owais gave me a call from the dealership. And ask if I was interested in sienna XLE HYBRID. I was looking for one in the market. This was the only 1 they had in the dealership. Owais made sure this was mine, and he took care of my whole family from the beginning. We are New Jersey residents. But we now move to Connecticut, orange. The great family oriented dealership and associate help my family and I so much. I will now buy from this dealership. Owais was very knowledgeable, and made sure I was happy!
Great dealership! I picked car online through Toyota Smart path, came there and all the paper work was done in advance. Owais is the great sales man, showed and guided me through entire process. Eddie was great and helped me with finance and DMV. Gary and Frank were also amazing and guided me over the phone in advance, since I’m foreigner and had really many questions about the process how to buy the car. Happy with my RAV4 Hybrid XSE.
I wanted to extend my deepest gratitude for the outstanding service Tara provided during my recent car purchase at A1 Toyota. Her professionalism, patience, & dedication is unmatched. I truly appreciate her efforts in helping me find the perfect car that meets my needs. Thank you for your unwavering support and genuine care Tara! I couldn’t have chosen a better salesperson to work with!
"I loved my experience at the dealership, it was such a pleasure being there. Amjad my sales person was very very helpful. All my family just recently bought new cars from there and he's always been a pleasure to work with. He makes it very simple and easy and he takes time to show me cars and the difference between them and which one will fit my needs."
— Mariam Mohamed
"Mark M. was very thorough. Service dept was open during Covid-19. Needed 70K service. He recommended deodorizing the interior of car. I hadn't even thought about doing that but was so grateful he did. Just going above and beyond. Have always been pleased with A-1's service."
— Leontia Carrano
"A1 Toyota has very professional and warm service always."
— Sheetal Ghawan
"Excellent dealership with a customer friendly service department that fixes your car right the first time."
— Paul Defonzo
"My service advisor was very courteous and arranged for my next service appointment. I was very satisfied."
— William Schempp
"Great dealership and great customer service."
— Amjad Alhajjali
"A-1 Toyota is the best dealership I have ever dealt with. I am 100% loyal to them because of that."
— Susan Monarca
"I can say hands down that Dado is the greatest salesman we have ever dealt with. I was so impressed with him remembering me when I returned to the dealership a second time and really taking the time to listen to my needs and recommend the best options. I went back and forth with a number of dealerships but it was my experience with Dado that made our dsecision. The communication with dado throughout the process was constant and he answered all of my questions and concerns with ease. My family and I will continue to buy cars from A-1 Toyota because of the service Dado gave us. We hope he never retires!"
— Meredith Bertsch
"Great service and people wanted to help and get you in and out as fast as possible."
— Norman Eagle
"My car was picked up by A-1 staff, and returned to my house within 2 hours. The gentlemen were excellent, wore gloves and were pleasant to me. Thank you all."
— Clarie Mason
"The best Toyota dealership I've used. I've stayed with them for over 20 years because the quality of service never waiver."
— Susan Monarca
"Thank you for being open during the Covid-19 crisis. If you remain open, add some signage to assure you are doing your utmost to protect all staff and customers. It can only help the cause."
— Michael Ross
"Ken Perone did his usual excellent job explaining what needed to be done to my car and how much it cost. He explained what the technician would be doing and based on that whether certain work should be done at this time to save money on labor in the future."
— Harvey Remer
"Everyone was pleasant."
— Thomas Lally
"Always a good experience. Thank you."
— Jaime Allesandrine
"Everything was extremely good."
— Walter Sweat
"Easy and professional. Good experience."
— Aaron Stuvland
"Kwen Perone is the best!"
— Ann Kulman
"We enjoy working with Kenny and his professionalism. Also, we like that he takes a personal interest in making sure that we have the best service."
— Patrick Comstock
"A-1 Toyota has always provided outstanding service."
— Kenneth Cahill
"A-1 and advisor Ken always do a great job. Thank you."
— Sharon Couturier
"Happy to be with A-1 Toyota for 10+ years. Have always received great service!"
— Norma Arellamno
"From my entrance to the dealership to picking up the car and return to have the remote access installed it was an absolute pleasure purchasing my new Toyota from A-1. Every employee I encountered were helpful, attentive and respectful. I came to A-1 at the recommendation of a co-worker and I am very happy I did. Byran Velez was totally professional and knowledgeable and was a no pressure, honest and informative sales person. I came to A-1 after a terrible experience at a Subaru dealership where I was treated with such disrespect! It was nice to be able to sit in a dealership where everyone I encountered treated me so well. I love the car and plan to use A-1 for all my service needs and future purchases. I will recommend this dealership to everyone I know, Thank you!"
— Therese Sheehan
"I was debating between the Pilot, Palisade and Highlander. Let me just say I wouldn'y have bought the Highlander if it wasn't for Dado's exceptional customer service and attention to detail. People like Dado make car buying not only hassle free but also a memorable experience."
— Halima Adam-Dabre
"The person I dealt with was friendly and knowledgeable."
— Salvatore Demartino
"Everything went well. Would be nice to fofer decafe tea at the deli."
— Paul Pantera
"Always time sensitive to the customer...A1 Service!"
— Tyrone Little
"The staff are fantastic! From the first person who greeted me as I drove my car in, to Tariq Muhammad keeping me informed and updated throughout the service, to checking out with Carol, to the last person who delivered my Rav4 after the service, all were excellent. I always feel welcomed at A1-Toyota. The waiting area is very comfortable. The fireplace is great! I have used the Wi-Fi room to get work done and the availability of food and drink is appreciated. Restrooms are always very clean. I love my Rav4 and I think I will be a customer for along time!
— Kathleen Harrison
"Everything is good. You guys doing a good job."
— Maozhong Lin
"At this visit I met for the first time with service advisor Mike Fournier. We was very pleasant, to the point, answered my questions, and engaged in intelligent conversation."
— Donna Jarlenski
"Mike Fournier was knowledgeable on what was required for the 60,000 mi. service on my Toyota."
— Kevin Denton
"Mark Mastracchio is an amazing guy, I am always satisfied with her help on my car service and issues."
— Xin Zhou
"Service writer Ken exceptional cashier Carol and service manager Mike Querfeld outstanding."
— George Grande
"Overall a good experience. The general feel was low key, no pressure. They did thjeir best to answer all of our questions. They were a pleasure to work with."
— Stanley Saska
"What can I say... Except that I loved the help and guidance, loving my car, so thankful for the experience, once again thanks to Brenton and the other people, they were great."
— Jose Montenegro-Rodriguez
"Marc is great!"
— Michael Myers
"Mike was amazing and went above and beyond customer service."
— Ernesto Paranal
"Ken knows my car atA1, he does not surprise you with expenses but rather suggest future and critical services. They provided me with a service vehicle that's clean and new."
— Ernesto Paranal
"Always happy with your service."
— Susan Yolen
"No complaints you Guys rock!!"
— Christian Cabrera
"The staff at A-1 Toyota are always extremely knowledgeable and professional."
— Steven Lawrence
"Very accommodating when you come in. I like to check in w/Mark M. because he knows what I want them to check and he takes time to explain what I need done to my vehcile."
— Helen Daniels
"Thank you for your kindness and understanding."
— Candace Henderson
"As a women I was treated with respect and not taking advantage of as a woman. I was treated with kindness. I enjoyed my experience at A-1 Toyota. Thank you"
— Carolyn Nelson
"Great service excellent customer service."
— Angela Gambardella
"As a women I was treated with respect and not taking advantage of as a woman. I was treated with kindness. I enjoyed my experience at A-1 Toyota. Thank you"
— Jacqueline Mendes
"Service is alwats excellent @ A1 great group of people to work with especially Mark."
— Gary Schmidlin
"Andrew was a great salesman! I would recommend him and Eddie!"
— Cynthia Gonzalez
"It was a great experience and I will purchase my next vehicle from A1 Toyota."
— Myra Nuton
"I have been satisfied withthe dealership for the past ten years, and I and expecting that I will be satisfied for the next ten years!"
— Ruth Miller
"Customer service from Frank and Amjad was experience!"
— Krystal Zamore
"I received top notch courtesy and professional service on the purchase of my vehicle. In courtesy of A-1 Toyota to Dado and Paul Wright."
— Robin Willoughby
"I have been buying and leasing from Quincy Smith since he began working at A-1 for 15 years. He is the BEST!"
— Johanna Wilson
"While my car was being serviced my husband and I were looking at new vehicles as my vehicle is coming off lease but by the time we were finished in sales my car was ready for me. Mark is a fantastic employee and a great asset to Toyota!"
— Elizabeth Krauchick
"While my car was being serviced my husband and I were looking at new vehicles as my vehicle is coming off lease but by the time we were finished in sales my car was ready for me. Mark is a fantastic employee and a great asset to Toyota!"
— Elizabeth Krauchick
"Brenton was very helpful and enjoyable to talk with. Eddie in the accounting office was very very helpful in assisting me getting me thru the process. This experience was far more outstanding. I have been getting Toyota's for a long while and is enjoying riding these cars. Thanks for the experience with these two fellows."
— Eugene Luzietti
"We want to thank you, your team and especially Quincy Smith for the exceptional service we received at A-1 when we recently purchased our 2018 Lexus. It really is the vehicle of our dreams! You went above and beyond to make the deal happen — now that's a great salesman! Everyone made us feel welcome, comfortable and like family. We are so thankful that we chose A-1 for our purchase and now can say from personal experience that A-1 is the best dealership around! We will highly recommend you and A-1 to anyone looking for a new or used vehcile."
— Carmine Busillo
"Mike was great in discussing everything! In and out in an excellent time frame."
— Krystal Zamore
"Great customer service. They worked with me to find the issue I was having and quickly resolved it."
— Scott Vallie
"Great service – as usual."
— Hillel Auerbach
"Quincy and Gary are two excellent representatives for your company. Plus doing business with Toyota Woodbridge Conn. A-1 is excellent, besides having excellent people in service like Kenny Perone an Mike the manager in service. Unbelievable people and caring for there customers. A-1 in Woodbridge Connecticut."
— Vincent Bevilacqua
"Paul and Dato were great."
— Cynthia Williams
"They took very good care of my car and were very professional."
— Gary Wininger
"Kenny, my service advisor, is wonderful!"
— Debra Bushman
"My service advisor, Mark and the other personnel at this dealership are consistently courteous, friendly, and knowledgeable."
— Stanley Kohrn
"It is always the BEST!"
— Maria Stevens
"I love the work, thank you to Terriq for being so awesome and caring."
— Hannah Brueckner
"The family atmosphere of this dealership and my service advisor Mark."
— Vincent Palumbo
"I called for maintenance and they asked if I could bring the car in that day. I was able to bring it in. They serviced the car in a timely fashion and I had it back quickly. Everyone was so nice. They told me the maintenance they did and sent me on my way. There was no charge because it was covered by my service contract."
— Andrea Fleischmann
"Always curtious and kind and pretty quick for a Saturday morning."
— Craig Huydic
"Service advisor Ken P. extremely helpful and knowledgeable. Great attitude and friendly."
— Paul Heon
"Have been going there since 2006, always great service. My service writer was very friendly and explained everything so you would understand. I would recommend him anytime."
— Margaret Vetro
"No additional comment evrything was just right, I even refer customers to A-1 Toyota, the best"
— Roselyn Hope
"Quincy was great; responsive, not pushy, and very helpful. I am a long time A-1 customer and am inclined to stay that way."
— David Mccord
"I had a great experience. Felt well taken care of by the salesman."
— Sarah Lewis
"Previously, we had driven Volvos for about 29 years. We were happy with the wonderful care as it had been superior to any service we had previously received. Consequently, we were apprehensive and didn't know what to expect when we bought our first (of 2) car from A-1 Toyota. Quite honestly, we have been pleasantly surprised to find that our service at A-1 has been at the very least as good as what we had come to expect from our Volvo dealer."
— Kenneth Ziman
"Very accommodating when I said I needed to pick my car up on lunch; it was done within an hour of the appointment start-time! Staff is very friendly, too."
— Krystal Lynn Obrien
"The service representative was very helpful. I felt like I was in very good hands and plan to return to A1 for future service."
— Daniel Cowan
"Great service as always."
— Charles Goorhigian
"Personnel are always friendly and professional."
— Maria Digennaro
"Thank you A-1 Toyota. You're the best."
— Michael Arnold
"Sales person and the team was incredible. Very happy."
— Ahmad Saadan
"Friendly, timely service from a great dealership."
— Catherine Wheeler
"Always a great experience buying a car with Amjad at A-1."
— Caitlin Nuggent
"Both the sales rep and my financing rep were wonderful. Everything went very well. Courteous and professional."
— Linda Laurello
"My experience was exceptional, it was conducted in a timely manner and I told her that I had to be out by a certain time, my vehicle was ready before that time so I was greatful for that. Thanks."
— Ruth Rodriguez
"Everyone was a great help from the moment I walked in the door to the moment I walked out and had my car brought over to me fixed and ready to go at tremendous timing."
— Alaa Alkasas
"Everyone was a great help from the moment I walked in the door to the moment I walked out and had my car brought over to me fixed and ready to go at tremendous timing."
— Alaa Alkasas
"Staff always professional, polite. Service is done efficiently and quickly. Well done."
— Patricia Lees
"Amjad, was very helpful and knowledgeable about the vehicles he is selling. Had a wonderful experience."
— Andrew Rigoli
"Everything was perfect. I can't ask for better."
— Manar Tomeh
"Tariq was a dream to deal with. He explained everything that had to be done for the servcice and delivered on time."
— Lynn Sette
"No complaints. Professional, courteous, high quality service."
— Christopher Oleskey
"Been with Ken for the last 15 years...he's just the best! Our family loves him."
— Roel Legaspi
"Brad MacDowell and Eddie Oliveras were an absolute pleasure, as was the rest of the staff. I bought my first Rav in 2003 at A1 in Amity, and after putting 304,000 miles on it, returned to A1 because I had a great experience then. Similarly, great experience now."
— Many thanks-WZ
"I would definitely recommend A-1 Toyota! My experience was enjoyable and hassle-free. All employees were helpful and knowledgeable."
— Kristy Schumann
"I have been with A-1 Toyota for years. I have never had an issue with my buying or leasing. Minor issues are addressed right away. They're always so helpful with my questions. They deal with me with respect at all times. I appreciate this dealership."
— Angela Asamoah
"Mark was prompt, courteous and professional."
— Mahadevan Shetty
"Marc was very helpful! He didn't give up on resolving my issue until it was solved! He is truly amazing!"
— Joann Ocampo
"My Experience is always positive at A1. Mark Mastracchio continues to treat me with the best customer care. He is considerate and offers me all options available, as though I am part of the family."
— Elizabeth Barden Matuskiewicz
"Mark was great! He kept me informed, and the estimated time was on the spot."
— Clair Scully
"Mark is always very pleasant common knowledgeable and ready to answer my questions. I have complete faith in the service department when bringing my car in for any kind of service issue. The waiting room is very pleasant and conducive to getting worked on while waiting for the car servicing to be completed."
— Lisa Puglia
"Mark Marrachio was, as always, fast friendly, polite. 5,000 miles service on my new Corolla, so tire rotation and once over was no charge. Mark advised the importance of returning for the 10,000 mile oil change, and I was out the door."
— Lorraine Almeida
"My wife and I were just about to stop dealing with Toyota after horrible sales experiences in Southern CT. Someone told us about A-1. I purchased the car on Thursday by phone and picked it up on Friday. The sales experience was fantastic! Brad Macdowall restored our faith in the Toyota brand. After the paper work was done Brad spent all the time we needed to feel comfortable with our purchase and showed us every feature of the car. We love our new Rav4. Because of Brad we will highly recommend A1 Toyota to our friends. You guys got the sales experience right. Brad is a great ambassador for A1 and Toyota. You can quote me on that."
— Jeff Marinstein
"To the owners and upper management of A-1 Toyota,
I would like to commend Mr. Frank Crisafi, your Business Development & Internet Manager, as perhaps the best kind of personal asset a company such as yours may hold and also as the finest exemplification of what corporate representative should be.
Throughout the rather long time I have been A-1'’'s customer, I found that Mr. Crisafi is the kind of individual that performs his job in an absolutely serious and responsible manner, always displaying a level of professionalism that is unquestionably equal if not superior to the highest standards in the industry: this has not been my experience with many other representatives at A-1.
My interactions with him have always been cordial, pleasant, effective and extremely constructive. In all my years of buying from A-1 I have found that Mr. Crisafi has truly given me the best experience & always answers me promptly no matter the day or time, even on Sunday's.
Mr. Crisafi has also clearly demonstrated an unparalleled willingness to assist A-1s customers beyond what would be his current job description. It’s not easy to find employees like this, I own my own business, so I can speak from experience.
Please know that I remain your customer, essentially and in a great measure, because of Mr. Crisafi."
Sincerely, James M.
"I picked up my 2018 Prius Prime on 2/9 with a full tank of gas. That full tank lasted until 2/23, the mileage was 710 and achieved 72MPG.
The next fill up was on 2/23 which lasted until 3/6, the mileage was 674 and achieved 80 MPG.
My third fill up was on 3/6 and lasted until 4/1, the mileage was 983 and achieved a 110 MPG!
Before Quincy called me (honestly, prior to the call I had NO intention of buying another car), I only thought the Prius was either all electric or like my previous two, hybrid of gas and battery. I had no idea there was a Prius Prime, where it is a plug in plus gas. Honestly, I am not sure that Toyota is marketing this particular car effectively. Think about it. I am a die-hard fan of the Prius, two cars over the past 9 years and yet I was not aware of the Prime. This is the perfect car for me, as my office is only 18 miles away from where I leave. Those days I am not traveling for meetings I use no gas.
Again, please feel free to use any of the above in any fashion in terms of marketing the Prius Prime."
Sincerely yours, Jim
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