Ali and Josh could not have been more welcoming, warm and honest in our dealings with A-1. Their professionalism, attention detail and knowledge regarding ourpurchase is to be commended. I will recommend A-1 to my friends and family going forward. Thank you for the beautiful Tacoma I now drive - it is awesome!!!
— Gregory Crameri
Great experience with Yaya, our salesperson. Excellent experience with Josh, our nance person. So helpful and easy to understand all aspects of our purchase.
— Christine Diorio
Amanda Patrick is always exceptional in every way and exceeds expectations.She is a wonderful rep for A-1 Toyota.
— Diane Grigaitis
You folks are great. We took our car to you instead of the Toyota dealership in our own town (Milford)!
— David Johnson
it was quick and place is clean and friendly
— Patrick Browne
I had a great experience with A-1 Toyota. The employees are very knowledgeable, kind, and friendly.
— Antoinette Cherident
Professional. Courteous. Good communication
— Janelle Jansson
Listened to my needs; not pushy. Helped prepare car for me--pairing phone etc. Will bring my car there for service
— Sandra Rux
Personal service and great attention to details
— Brid Craddock
Great service. Everyone I spoke to ( about 5 staff) were extremely helpful and answered all my questions completely.
— Lynn Lantieri 12/21/24
Great people to deal with!
— Diane Mcmann
The staff is personable and they are very timely with the service
— Patty Neeson
Great service from start to finish explained everything Very refreshing
— Sean Patton
Good prices. Quick service.
— Dj Petreycik
Coffee shop is so convenient. I will definitely bring my vehicle back for an oil change.
— Gabriel Quiles
Coffee shop is so convenient. I will definitely bring my vehicle back for an oil change.
— Gabriel Quiles
Amanda was awesome, and helped figure out a better repair option.
— Eben Stewart
Mark is amazing!! Very courteous and knowledgeable! I can always trust his opinion on what my venza needs to be safe!! I always want him when my car needs service!!!
— Mark Crotta
I always enjoy Amanda Patrick. Very professional, knowledgeable and courteous. She’s denitely an asset to your dealership.
— Janet Gomolson
Thought they did a great job of informing me of what they found and how to x the issue.
— Lewis Stanio
My service has always been awesome, no matter what I am there for, I Love you all!
— Gloria James
Advisor Mark & the tech Mike-I cannot thank you guys enough for everything. I was recommended by a close family friend who spoke highly of Mark & the A1 team. Mark kept me informed step by step & made it seamless (if you know you know). Mike & his attention to detail-I am beyond grateful-the additional service requests he found & recommended. He saved me potentially thousands of dollars indamage!For the record, I am a seasoned automotive service advisor (different brand) & it is NOT an easy career, but it 100% is worth it IF YOU work it & put in the work like Mark & Mike! When speaking with Mark regarding my car-it felt like I was talking to myself when I talk to my customers!Lastly, Mark & Mike treated me like I was a long time customer on my rst visit-true gentleman. They & A1 has forever earned my business. My car runs better,brake pedal feels smoother, & handles tighter than when I bought it! Thank You!! And see you for the next visit! -Max
— Max Pieper
I've been and continue to be grateful for Mike Quereld and Dan who oversee the Service Department. I am newly impressed with Tyler who retired Kenny Perronetrained - a wonderful, professional and procient young man. Thank you
— Kathy Dunigan
It was excellent. Mark is good at what he does and always makes things clear. He also understands that sometimes you can't afford to do everything and is patientabout that. He's very personable and I wouldn't go to anyone else. I hope he never retires!
— Amanda Brodie
Service is ALWAYS great! Mark is knowledgeable, honest and informative. Ms. Carol is so sweet, and patient. The entire team is engaging and helpful.
— Markisa Bartlett
A-1 is always amazing! I always refer any friends or family because I know they are an honest and reputable business!
— Angela Mikunda
Heather had great customer service! Also appreciate the 2025 calendar and planner give aways!
— Lecil Guerzon
Other than your staff for being professional i want to acknowledge Amanda Patrick for her expertise and being friendly for each time i deal with her on bringing in any ofmy cars. Thanks,
— Thomas Bernardini
Amanda was great. I really liked the video walk through done by the mechanic. The security guard when I dropped off on Sunday was very nice also. I leave A1feeling confident about the service preformed on my truck. Thank you. Happy holidays
— Kevin Burke
Toyota is A1plus!!
— Sidney Dawkins
I really appreciate Mark, and the service staff. They resolved my issue an got me in my way quickly. Happy Holidays!
— Margaret Edwards
Ot was routine maintenance--The waiting room with the fireplace going was very comfortable... lovely afternoon while car was serviced
— Melanie Geogalas
I have been coming to A-1 Toyota for many years, as long as I have had Toyotas, and I definitely plan to continue coming for service
— Ulla Kasten
I took my car for the regular servicing and the service experience was excellent.
— Deszreen Mitchell
Buying my car at A1 Toyota was an amazing experience! Sunny And Mustafa made the process easy. Josh was a delight who made me extremely comfortable and was a wealth of knowledge. EJ handled my service perfectlyand made sure all my questions were answered.A1 Toyota is top tier - 10 out of 10! Excellent!
— Kenya Rountree
Excellent service department Mark has been exceptional.
— Nancy Shattuck
The young woman I dealt with, Heather Evans, is a star. I can’t say enough about how great she is. She exceeded my expectations. I had an 8:00AM appointment and had no idea what to expect. The solution was easy. She made my day special. 👏👏👏👏
— Teresa Sciarappa
amanda was very helpful and explained a few things to me, estimated service time well, and advised me of the time my next "big" service would take. As always she was efficient, knowledgeable, and pleasant. It was a very busy morning yet I did not feel that she was rushing me.
— Elaine Pagliaro
So glad I purchased my truck from A1 Toyota every time I am there. I am treated like family their mechanics are fantastic. My service writer Stanley always explains everything to me and makes you experience pleasant. Everything about this dealership is great. I recommend them to friends every day and hope to be purchasing a new truck soon Toyota Dan Wheeler is one of the finest men I’ve ever known, he really goes over the top to make sure he explains everything to me and always gets the job done. His mechanics respect him and that’s a great thing in business. I will see you soon.
— Thomas Graf
A-1 Toyota made our purchase of our hybrid Corolla very easy, no haggling, no gimmicks! Gave us a very fair trade in value for our trade in. Our sales person Edward Jennings was very helpful and knowledgeable, made us feel valued, kept on top of our purchase until we drove away from A-1 Toyota dealership.
— Steven Charpentier
Service Manager, Mark, is always respectful. I also quite appreciate the Service Techs texting videos of areas of my vehicle needing to be repaired (for approval) prior to service. Thank you.
— Lucia Wilson
Very good. He was very patient and friendly. Ty
— Dongling Wang
Great Customer Service w/Salesman Omar and Financing Support from Joshua!
— Robert Turner
I always have a good experience when Amanda is my service advisor. She is always hustling and making sure ALL customer are well attended to. She always goes above and beyond.
— Katy Strohecker
You rock! Josh and Omar were extremely helpful and terrific.
— Leslie Stone
You all are great. Thank you for your help and for taking care of my car!
— Christopher Vicevich
Heather was incredible. Excellent customer service on her part.
— Erick Soler
I bought 2 cars from here 2015 n a 2016 scion frs and at the beginning I had a disagreement with one of your staff, but I see that thru the course of the years they havehired new staff, The Service Assistant Manager Amanda Patrick, was so helpful and Professional,She answered all my Questions …… .Thank you Amanda
— Lucas Vicente
Very happy with staff being professional and helpful answered all my questions and was done when they told us it would be, never had problems in the past lookforward to come back in future
— Yolanda Dematteo
COMMENT
— Gene Kirsten
Amanda was out for the day! A young man took my info and was really sharp, I was impressed. One service for a detail job due me for buying the car was not done.I met with Sunny and he scheduled the service for 11/14/2024. Thanks all! A1 Toyota, it is the smart thing to do!
— Burdett Rice
Omar was a great and friendly salesperson, answering all our questions and provided great insights. We are very happy with our new Rav4 car!
— Hoang Vo
Excellent service! Always happy with the way it’s handled. Never pressured to do anything. Very knowledgeable staff
— Karen Dulac
The very best in sales and service! We are always treated in a first class manner. Wonderful waiting lounge also!
— Peggy Johns
My experience at A1 was great. Our salesman was amazing and extremely patient.
— Naomi Soto
Service personnel was excellent. Kept me updated with my car. Keep up the good work!!!!
— Susan Mut
Very pleasant environment. Relaxing and comfortable
— Gerri Ginsberg
My 4 Runner continues to be my favorite car and A1 keeps it running smoothly!
— Inge Osborne
Very good experience. Fast efficient and easy.
— Yousif Yousif
I’ve been with A1 26 years. Their service & staff are the best.
— Barry Wolfgang
All the staff was extremely friendly and helpful from start to finish. Alif was my service provider and was exceptionally friendly.
— Mark Fernicola
Sunny was very friendly and helpful since our first visit. Great experience!
— Irina Lalayants
Love having my car serviced at A1 Toyota. Mark is a great service agent who explains what's going to take place, approximate costs and answers all my questions/concerns. Always pleasant to deal with as are all the employees. I trust that my car will be well taken care of when I have any problems. Would highly recommend for service and purchasing a vehicle.
— Lisa Puglia
I appreciate Amanda Patrick for helping me out. She does a great job. I feel very comfortable speaking with her and she always help with any issue.
— Terrence Pierce
Mark is an amazing service manager. Always makes sure you have the right information. I love the service videos that are sent.
— Ann Baker
Amanda was good and knowledgeable.
— Greg Pia
Still loving Mark! His dedication to his work comes through in how he relates to his clients - so grateful for such service - much appreciated!
— Mary Ntiri
I needed an appointment, with little notice. I was accommodated.
— Jonmichael Mroz
While the waiting room is pretty nice, I really don't like waiting, so I was able to book a rental vehicle when I booked my appointment. Dropped my car off in the morning, got the vehicle within about 20 minutes. Sal was extremely helpful. I had brakes done and my 60,000 mile maintenance done. I got a call in the afternoonfrom my service advisor, as well as a video from the technician doing the work, which showed me everything he was working on (that was really nice... ). They alsorecommended new tires, but I explained that I always get my tires at a local tire dealer. I returned the loaner later in the afternoon when my car was ready. The bill was what the estimate said it would be. Everyone was courteous and friendly. I am confident that the work that was done was done correctly. All in all, it was anexcellent experience.
— John Young
Thanks to Amanda for taking such great care of me and ensuring the Venza was in good shape to get back on the road.
— Jennifer Fournier
Amanda Patrick went the extra mile to get me the best tires and deal for my Rav 4 XLE Premium.
— Paula Idarola
Very easy and smooth and no hidden fees or extras they offered me and i chose what i wanted
— Mahmood Mahmood
I have nothing but great things to say about the folks at A1 Toyota. The staff was very friendly and accommodating and I didn't feel pressured at all to make a deal.They worked well with me and and I felt that they treated me right with my vehicle purchase. I would definitely recommend them to others, especially if you are inthe market for a new Toyota.
— Erik Nelson
Amanda Patrick went the extra mile to get me the best tires and deal for my Rav 4 XLE Premium.
— Thomas Lechner
My salesperson, Omar, is certainly an asset to A1 Toyota. He is knowledgeable, cordial, professional and a true gentleman.I would not hesitate to recommend him or A1. My experience was 100% positive. Thank you, Omar!
— Mary Maloy
Amanda is an excellent service staff member!
— Carol Lee
It was great service like always. I was an hour late getting there for my appointment, but they were understanding and kind and took me anyway.
— Jennifer Saunders
My service advisor Amanda she is the best very helpful and knowledgeable at her job
— Sean Robinson
Very transparent experience. Refreshing to work with a place that doesn’t lie to their customers.
— Ryan Perez
Mustafa is the best. He has outstanding customer service skills. Spends as much time with you the customer to ensure that you are satisfi ed and understand theinstalled Accessories. But not only is he the accessory guy, he has an overall understanding and knowledge of the entire dealership experience. Actually Mustafa isthe one who turned me on to the Woodland edition. A job well done.
— Karen Mccasland
Amanda was extremely knowledgeable and helpful!!
— Carol Maida
Efficient service, friendly, atmosphere and service advisor
— Robert Kleinert
What a great crew! Everyone from Sales to Finance was nice and easy to work with. Even someone from an upstairs office took their time to talk with me briefly.
— Brian Hannon
A simple phone call to the dealership helped me schedule a service appointment.I arrived the day of my appointment at the time scheduled and the dealership wascourteous, transparent, assisted, and took care of the needs and concern I had. Thank you Toyota.
— Shane Artis
Alif Syed was affable, articulate, clear and very helpful. Although I showed up without an appointment, he managed to fit me in, letting me know it would be a modest wait. I was updated and the problem was resolved, relieving my mind. We had a good exchange.
— James Andrew
Great courteous and knowledgeable staff for everyone at A1 Toyota!
— Robert Kopac
Salesman Cayman was great and knowledgeable. Sales and fi nance makers helpful as well. Had the need to return to have roof rack installed, great service byCarol in service, as well as service person who did the installation in about Ann hour ad promised. Sorry did not get his name as well.
— Tim Hochadel
I will always go to A1 Toyota. I have always have THE BEST experience with every employee there
— Rebecca Siddall
It's a great shop, great efficient business, kind people, comfortable waiting area, good service, reasonable cost for service. Thank you!
— Joan Macintosh
My wife and I have been A-1 Toyota customers for more than 25 years. In fact, we have purchased at least five Toyotas. Customer service is always excellent!
— James Rascati
Up front, honest, MSRP dealer. I understand dealerships are privately owned, but please try and hold other Toyota dealers, who mark up specialty vehicles and try to gouge customers, to A1’s standard. If A1 can do it, all dealers can.
— Lee Murray
The best part of this experience was the sales person. He did not pretend to know things that I asked, instead he would consult with some who had the correctinformation. He was also very helpful assisting both my wife and I navigating the audio system. I do not believe we would have gotten through this without him. Ihave purchased 10 Toyota’s over the years and he was the best salesperson I have ever encountered. If you can please thank him again for both my wife and I.
— Thomas Arszyla
Thank you A1 Toyota. Geeat service as always!
— Gokhan Mursaloglu
It was a pleasant experience at A1 they treated me as if they really cared.
— Joesph Mazer
I've been a customer for almost 20 years and have always relied on A1 Toyota for sales and for service for all of my Toyotas. I can always count on my service advisor Mark Mastracchio to take very good care of my vehicles when in for service, he does a fantastic job.
— Daniel Pata
Staff was friendly and polite. He explained uncovered services
— Nkechi Asoh
A1 has the best service center in the area. They are always friendly and look out for our best interests. Mark is exceptional!
— Mario Ciccarini
Mark is always great to work with - he is professional and kind. When I mention something that I am concerned about with the car, like a “strange” noise, I amconfident that he will make sure it is checked out. I always feel safer after any service.
— Ann Merkle-Ward
Mark was wonderful. He explained everything he was going to do to the car, and what the issues were. He also arranged for transportation to my home and back when the car was ready. I continue to use A-1 Service for ALL my support & maintenance, and would not go anywhere else (if I can help it!)
— Lori Raub
Always a pleasure to service my vehicle with A-1 Toyota!
— Adebayo Owoeye
The young fellow that took care of me was excellent. He was patient with me, explained things carefully, and kept his promise to have the car ready within one hour.
— William Lewis
Amanda is a star. She is knowable courteous and thorough. Brooke your AI assistance is not helpful. I wasted a lot of time with that system. Please make iteasy to by pass that step.
— Ludwig Johnson
Always receive good service.
— Joel Jacobson
Mark Mastracchio, the service advisor for my 2009 Prius is excellent. H communicates with me when necessary, and he knows how the car is put together so he canspeak knowledgeably about any question I have,
— Jerome Boryca
The service was on time and customer service was great.
— Vitus Atuah
I travel from Westport 45 minutes to come to A-1 because I love the service and people. Westport Toyota is about a mile from my home
— Peter Roland
I have had several leases over the years and I recommend them to all of my friends and family.
— Robert Picagli
Amanda is the Best very good communicator she always takes care of any and all my concerns
— Michael Moraveck
I love my new car!! Everyone at A1 is knowledgeable and they bend over backwards to make sure you have a great experience
— Patricia Lees
Mark is terrific. He’s thorough, timely, explains everything with the right amount of detail, and my family is a loyal A1 customer for (now) 7 years and over 100K miles on our 2 Toyota vehicles.
— Megan Friedman
Mark is A 1!! Please continue with the excellent job!! Thank you!
— Iren Feher
I had a great experience with A-1. Everyone was friendly, professional and straight forward which I appreciated very much. Would definitely recommend you guysto anyone!
— Lauren Carnevali
Ayman Alslloumi was the sales person we worked with at A1Toyota when purchasing the vehicle. He knows what he is doing, explains everything clearly, adapts tochanges quickly, and is committed to providing the best customer service to us. Because of his efforts our purchasing of the vehicle went very smoothly. Weappreciate everything Ayman has done for us.
— Ning Li
Have always had great service to my car since 2006.
— Margaret Vetro
Ali was a pleasure to work with. Great leasing experience.
— Marc Keslow
I hadn’t had my Tacoma in for a while and I was surprised and pleased with all the update made to the process… mechanic videos, text messages, and printed check-upresults and recommendations. The service manager was on top of everything happening to my vehicle. Great job!
— Charles Davis
I AM VERY HAPPY WITH YOUR SERVICE...
— Mary Burchell
Very patient and friendly. I was aggravated about my car and they made me feel at ease. They were kind and very helpful and did and excellent job fixing my car.
— Shannon Sampieri
I appreciate the ride home after I left off my Rav 4 and my ride back to pick up my Rav 4. Thank you to Mark M.
— Anna Bartow
The customer service was like the dealerships name A-1. I was in and out compared to some toyota service center.
— Rochelle Love
Got a solid deal on a 2025 Camry SE hybrid with the exact upgrades we requested, not a simple find either! A-1 team found this exact awesome car we needed way quicker than any other dealer could! Gary was also transparent and honest with the exact pricing. Sure to go back to A-1 for another Camry or Crown next year! Thank you Gary & A-1! Best & oldest Toyota dealership in CT!
— Heidi Catlin
Honest mechanics! Did some simple fixes instead of more expensive replacements. Sent a short video from the mechanic showing exactly what was wrong andproposed fix. Super pleased with repairs and how they kept me aware of when my car would be ready. Felt no pressure to do any repairs I chose to wait on. HIGHLY recommend.
— David Hennig
A-1 Toyota is the only place to buy a Toyota. They are a family owned business that treats every customer with respect and honestly. They are caring and make thecar buying process simple and easy. I fully recommend buying your next Toyota from A-1. Not to mention the free oil changes for life!
— Patrick Macgregor
The whole team is great. Walked in for an appointment to get car serviced before leaving for vacation, got an estimate and video as they worked on the car! It was cool
— Ann Baker
They do a great job easy in and easy out
— Edward Flynn
Service was excellent, greeter was very polite and I enjoyed talking to and with him.
— Gelsomine Dinneen
My experience with A1TOYOTA has been very good Mark Mastrione is a terrifi c advisor along with the family that even my wife became a car owner here!
— Sidney Dawkins
Amanda was the best. As always concerned, accurate, and went out of her way.
— Elaine Pagliaro
I believe that my dealings with Mark Mastacchio have been superb since we began to deao with A-1 Toyota. He seems to really care for the customers, hecommuicaties very well and is a signifi cant asset to your business.
— James Campbell
A1 has done a great job in assisting me with showing me what I wanted to see and explaining the details on the vehicle.
— Lap Ngo
Excellent dealership and I felt that I got a great deal for my new SUV. I would defi nitely recommend them in the future.
— Erik Nelson
We have been customers for close to 25 years. From sales to fi nance so delivery to service, A-1 Toyota is fantastic! We always used Kenny and he was top notch,an excellent customer service representative! Now that he has retired we are requesting Amanda, another excellent representative! Thank you A-1!
— Lisa Krause
My usual team at A1 got it done , and done well.Thanks to Paul, Dado, Eric and Gary.
— Kris Hamilton
Always a pleasure doing business with Toyota
— Sherry Banks
You all make it so easy to love A1 Toyota. Thanks for being a wonderful business that cares about quality and customers!
— Lesley Frame
As always fantastic service from A1. I love the video feature! Great addition.
— Mary Nardozzi
Service is the reason that I continue to buy vehicles at A-1. Gratitude to Mike, Mark Mastraccio and their team.
— Lindy Gold
Mark is a trusted service manager Great ambassador for your company
— Michael Thornberg
Amanda and Heather - both of them so kind with the costumers. I'm proud of them!
— Hafizullah Tanha
It was a pleasure getting my car serviced! Love A-1 for that reason- they work the details out for me and I don’t have to stress over the little things!
— Paige Reinwald
Went in with several questions about the maintenance due plus questions about an older toyota I have, Stan was super informative & helpful.
— Nadia Napoletano
I always get good service @ Toyota in New Haven. When I call to make an appointment they always get me in on the day & time I pick
— Helen Daniels
Staff is very efficient and courteous, hassle free experience
— William Laflamme
Marcela Fuentes
— Marcela Fuentes
Kept informed of my inspection. The video and the technician were an immense help in helping me understand the problems.
— Linda Dilauro
3 car purchase in 4 years , all good , thanks
— George Chiodo
I was in and out in good time. Very satisfied.
— Angelo Garcia
Great experience would recommend to all!
— John Young
My service advisor, Amanda Patrick, did an awesome job of guiding me through the process of getting a repair for a faulty fuel tank on my 2023 RAV4 Hybrid. In addition, whiile my vehicle was at A1 Toyota for the repair, she noted my mileage was very close to 10,000 miles and she instructed the mechanic to complete the 10,000 mile service which saved me another trip to A1 Toyota. Thank you, Amanda!
— Kathleen Harrison
My service advisor, Amanda Patrick, did an awesome job of guiding me through the process of getting a repair for a faulty fuel tank on my 2023 RAV4 Hybrid. Inaddition, whiile my vehicle was at A1 Toyota for the repair, she noted my mileage was very close to 10,000 miles and she instructed the mechanic to complete the 10,000 mile service which saved me another trip to A1 Toyota. Thank you, Amanda!
— Kathleen Harrison
Amanda was an appointment excellent service provider.
— Carol Lee
Got my car serviced fast and was relaxed watching some racing on their tv in the lobby. Nice bunch of people, thanks again!
— Ryan
Mark was FANTASTIC!!! A nail in my tire was dealt with (removed & tire plugged). Mark beautifully orchestrated the incident management & my car became available ASAP. Best news ~“no charge. ”Thank you!!
— Wendy Silver
There Great to work with, They know Toyota vehicles, it's fix right the first time!! They answer all your Questions. There just great to work with. I take both of my Toyota vehicle There, There that good.
— Carla Thiede
I had a great experience! The staff are hardworking and very responsive to customers' needs
— Joseph Soto
It was excellent. Everything was perfect.
— Mark Kiley
Amanda is amazing!! Always takes care of me!!
— Amy Krebs
The best dealership!
— Carl Sherter
Loved the inspection video. Very informative!
— Nancy Shattuck
We always receive excellent service
— Seth Rosenthal
My first experience with A-1 service and it was great!
— Kathleen Haaversen
Very satisfied with service I received. Thank you.
— Scarlet Ewing
All the employees I encountered were very friendly and helpful. Service, customer service, and cashier. Thank you.
— Mike Cushman
Everyone at the dealership was friendly and courteous making my buying experience easy and convenient. I also like the straightforward way that A-1 Toyota has ofselling cars.
— Susana Cantu
Heather is knowledgeable, sensible, cordial, and efficient. I regularly ask for her when I have questions about service needs.
— Michael Teitelbaum
When you're here, you're family. " -A1 Toyota
— Samuel Decapua
A-1 was very professional in dealing with. I was a very happy customer
— John Cifarelli
My experience has always been exceptional.
— George Sanders
A1 always provides quality service and ensures that the customer understands any work needed on their car
— Laurie Bankowski
Great service for the last 24 years
— Melissa Jenkins
I swore years ago I would never take my car to the dealership for service but A-1 has changed my mind. I drive 30 minutes out of my way to have A-1 do servicing.They are fair and their prices are fair
— Gregory Hopkins
Great customer service. Answered my many questions.
— David Avigdor
I asked for a Rav4 Hybrid in Calvery Blue and even though they weren't going to be getting one, they found me one!
— Catherine Fisher
I asked for a Rav4 Hybrid in Calvery Blue and even though they weren't going to be getting one, they found me one!
— Catherine Fisher
Amazing group of people working hard to make you feel like part of the family.
— Luis Florimon
I will never purchase a vehicle anywhere else!!!!
— William Malkin
Salesman was great. He was knowledgeable, helpful and pleasant. We really liked him and how he guided us through the process. Jim
— James Cavanaugh
Amanda was amazing! Such great customer service.
— Sname Wilson
Excellent dealership. Bought all my cars there.
— Gerald Salvo
Shout to A-1 Toyota and especially to Abdul Fakih. Great customer service and his ability to go above and beyond all while keeping a smile made my decision topurchase a car here easy! I would recommend!!!!
— Samuel Velez
Amanda was great to work with, and the service/scratch guard repair ended up being significantly less expensive than I was anticipating. Thank you!!
— Geremy Stock-Schulick
I was treated with respect and was kept informed on everything.
— Peter Mikulak
Enjoyed having 2 year free maintenance. As with all excellent Toyotas, there was no issue during that time. I came for oil changes and tire rotation and othercovered item checks.So glad I got my Toyota Avalon!!!
— Barbara Ekman
Amanda Patrick is wonderful to work with. She is quick & efficient getting things resolved.Thanks. George
— Diane Dumigan
Amanda is always great to deal with. Very professional, tells me what to expect and what needs to be serviced first. And what I can hold off on for awhile
— Kevin Anderson
Excellent service department for my oil change. Very friendly staff and waiting area clean and accommodating. Will definitely go back for service in the future.
— Janet Moran
Excellent service!!! Very thorough and reasonable service provided!
— Katherine Heimann
My new advisor is Tyler and he really helped me and go things done for me which I appreciate a lot!
— Jennifer Bennett
Excellent service. Thank you.
— Jose Gil
Amanda was great keeping me informed and dealing with the insurance claim. She is a reason I continue to come back to A1
— Robert Amento
Amanda was excellent! Your entire staff with whom I dealt was friendly and caring. Jay the parts guy is great
— Karen Palange
“I have bought a new car from A-1 Toyota every 3-5 years for the last 25 years. I am very satisfied with A-1 Toyota!”
— Ralph Iannotti
“Heather Evans, my service manager, did a fantastic job, getting me in and out as quickly as possible given the large number of tasks they were taking on. I felt continuously updated and was happy to see the work moving ahead of schedule. Always happy to have work done at A-1 Toyota!”
— Joel Shirasu-Hiza
“Amanda, the service advisor, was great to work with. My last service advisor left the company and no longer works there. I had such a great relationship with my last service advisor that I was nervous about working with his replacement, but Amanda hit it out of the park. Thank you, Amanda!”
— Brian Johnson
“We had the pleasure of working with Edward Jennings to purchase our new vehicle. He answered all of our questions with enthusiasm and took the time to understand what we were looking for. I was also able to work with Joshua Spoerndle who was open to our questions and helped with the car-buying process.”
— Silvia Goncalves Costa Martins
“Easy to book online. Fast follow-up and confirmation, plus update after car was done, AND a follow-up email thanking me for allowing them to service my car. First time here but won't be my last!”
— Deborah Speese-Linehan
“Had an oil change and general inspection. They recommended replacing rear brakes, which I will make an appointment for. Also gave me a breakdown and cost estimate for my 60,000-mile service and made an appointment for it at the same time. Service advisor (Amanda Patrick) was excellent and kept me informed about everything, which was greatly appreciated.”
— John Young
Terrific, knowledgeable tech!
— Kathryn Collins
Love Amanda, I always have a great experience with her
— Jinzy George
Excellent experience and very happy to be a customer of A1-Toyota.
— Margo Eskelund
Mark Mastracchio and his team are great!
— Brian Bodt
Great service , quick and was given free loaner for the day
— Letetia Solomine
Amanda was phenomenal as usual - she's honestly the best I've worked with!! I found it a bit laughable how I came in to get a leaky tire fixed and 1) there was no option for tire maintenance on the online scheduling service and 2) the technician fixed the leak but did not fill tire back up so I had to come back as my warning sign came back on immediately once off the lot...
— Amanda Aromatic
Clean and inviting waiting room. , expertise advise and time efficient.
— Karene Oriabor
Tyler D was the best and nicest kindest service rep ever thanks to him for making my service great
— Joseph Panza
I’m always happy and pleased with A-1 Toyota services.
— James Borger
My service representative, Amanda was very personable and showed her knowledge about the vehicle. That was very admirable
— Greg Hudson
Thank you for keeping the Venza in great shape
— Jennifer Fournier
Amazing service, I see you send videos of what the car requires and I loved that interesting and good idea. The assistant manger was polite,knowledgeable andoutgoing! She came up to me with what my car needed how much it would be and if I wanted to do the service right then and there or come back. Love this visit
— Janina Acosta
People at the customer service desk were formidable and excellent at handling customer requests and very pleased with their service
— Michel Jean-Claude
Leo was very professional and knowledgeable on all the features in my new Grand Highlander. It was a pleasure working with him. Thanks again to the A1 staff inhelping me on my 3rd lease.
— Natalia Delacruz
My service representative, Amanda, was friendly, knowledgeable, and efficient
— Chris Karjanis
I appreciate how your business manager Paul Wright goes above and beyond for the customers. I appreciate his efforts and his commitment to the people and thecommunity. Job well done Paul!!
— Reginald Reid
I have been very happy with your service center, and thus, drive an hour (from Redding, CT for service. I bought the vehicle at A-1, so stayed with A-1 for servicesince, being impressed and happy with your service. Thanks.
— Penelope Dawson
Just a battery change. Called as soon as ready Amanda was great.
— Randolph Perham
Tyler Delvecchio always goes out of his way to provide excellent customer service
— Gregory Ladzinske
Great service personnel! Easy online scheduling oil change.
— David Hennig
I would not take my car anywhere else but A-1 Toyota. They are friendly, efficient and always have my best interest in mind when it comes to my vehicle. Lovethis place!!
— Suzanne Nero
They gave me a very professional check. Thank you.
— Sangjin Nam
Very peaceful experience. Heather the service advisor could not have been nicer and efficient at her job. No problems, I figured about 1 1/ 2 hours and just relaxedtill car was ready.
— Thomas Maguire
I had an excellent experience and the customer service representative was very helpful.
— James Sherman
Mark is fantastic, he’s patient and explains things in a way that I can understand and provides reassurance on the service recommended and provided. He’s responsiveand attentive, doesn’t make me wait long at all for response to my questions. He goes above and beyond to ensure I feel like a valued and important customer and notjust trying to get me in and out. He takes time with his customers and makes sure they are satisfi ed and all questions are answered.
— Gretchen Raffa
Amanda is super!!! - - - knowledgeable, personable and professional.
— Patricia Oates
Amanda Patrick is very efficient and helpful.
— Debra Iodice
Great experience, with cost upfront for specifi c service.
— James Hesse
Great dealership! Lifetime free oil changes is a phenomenal perk and I will certainly come back to A-1 for all of my car-related needs in future.
— Gregory Hardman
Truly an A-1 Dealership! From the time I made an inquiry regarding the vehicle’s availability until its purchase, I received timely responses to each inquiries. Unlikethe previous dealership where I purchased 2 Toyota vehicles in the past, A-1 surpassed them in all aspects! Convenience and distance doesn’t matter if you are assuredof better service. The staff we dealt with at A-1 were pleasant, friendly, respectful, accommodating, and knowledgeable especially Leo and Paul. I highly recommend this dealership where customer satisfaction and trust is a priority!
— Lecil Guerzon
Continues to be an experience that demonstrates dedication to continuous monitoring and improvement in systems and communication.
— Richard Fierberg
I am very happy with the experience of purchasing my me grand Highlander hybrid at A1 Toyota. The car can I ahead of expected because Sunny was awesome andwent the extra mile to get me the vehicle I wanted. From salesperson Owais who was understanding and not pressuring, to Paul the fi nance manager who was efficient and funny, to the accessories person who was knowledgeable — the whole experience was great. No heavy pressures, no haggling, no games no long speals , no longwaits — I would highly recommend A1 Toyota for the purchase of your next car.
— Lisa Cuchara
I love A1 Toyota I have been with u for the past 12 years.
— Patricia Amore
Mark Mastraccio and the entire crew did an excellent job!
— Bruce Altman
Heather was outstanding. I’ve always had good service at A1 Toyota but Heather just inspires confi dence - in her, the dealership, and that my car will be servicedappropriately.
— Patricia N
EJ was a wonderful salesperson. I’ve been a customer for 17 years now and there’s nowhere else I’ll go for cars.
— Daniel S
Amanda was very courteous and fully explained everything to me also I was there to buy out my lease and Hatim and Josh did an amazing job , job well done all around
— Jose L
Amanda did an excellent job discussing repairs needed.
— Mary H
Our experience was seamless, I booked my appointment online, dropped off the car the night before. A1 Toyota has a Security guard in the parking lot, he opened thegate us and he was very pleasant. I parked the car then completed out the Service envelope, dropped my keys in the envelope and wrote down my concerns I had withmy car.The next morning, I was called, my concerns were addressed, A1 Toyota quoting the repair fees which were what I expected, then I was called that same dayto pick up the car. I really appreciated the staff I spoke with, and the service provided. If it works with your schedule, I highly recommend the night before service dropsystem.
— Salvatore F
Kudoes to Amanda Patrick. Very helpful and knowledgeable
— Geraldine D
My wife and I are fi rst time customers at A-1 and we are extremely satisfi ed and pleased with the customer service provided by our salesperson, EJ, and Josh, fi nancedirector. They listened to our needs and provided us with exactly what we wanted. We will defi nitely be returning customers in the future!
— Richard C
Mark is great keep up the great work and the tremendous customer service.
— Mohamed A
Always good service at A1
— Connie H
This was our fi rst new car purchase in 10 years. We were unfamiliar with all of the electronics and media. Our salesperson was so patient and did an excellent jobguiding and teaching us everything about the car. Everyone we dealt with was courteous and always quick to respond to our questions. I felt everyone listened to ourneeds and wishes and really came through for us.
— Neil A
My wife and I just purchased a Grand Highlander from A1 Toyota and the process was far from the dreaded stereotype of the pressure cooker experience showroomsused to be. A1 is haggle free meaning the price listed for sale is the lowest price they will sell a vehicle for. That policy made me choose A1 a second time in fi veyears to purchase a new vehicle. Our salesman Owais made the purchasing experience unexpectedly pleasant with his disarming warmth and sincerity. Three monthsago he joined the sales team which was surprising to learn since he was so knowledgeable about the products. To his credit he did not hesitate to seek out an answerfrom a colleague in those few instances when he did not. His sole mission was to link us the vehicle we wanted and he did. I also have to mention Josh in Financingwho made his part of the process easy to comprehend along with some interesting conversation to help pass the time. I wholeheartedly recommend buying a vehiclefrom the team at A1.
— Zienon B
I always have the car serviced at A1 Toyota in Amity. Mark handles it and does a great job. He is very personable and does a good job to keep everyone happy.
— Sandra Trotta
As always Amanda was super helpful with everything. She stayed in touch with me almost every day as we dealt with the mouse invasion and the insurance company. I don’t know who worked on my car but that person was excellent also.
— Carolyn Southard
Always a positive experience at A-1!
— Patricia Maddern
A great group of people that work there and everyone is so very polite
— Edward Flynn
Had a great experience at A-1 Toyota. This is my 3rd car purchased here and the knowledge and service has been great through the years. Owais went beyond tomake my experience with A-1 great. I easily give him and A-1 5 stars.
— Gabor Elcsics
dealership was super clean and welcoming. Tyler was great and informed me of the pricing before the service and exactly what they were going to do and if I wantedany additional services. It was also completed in the exact time they estimated, which I appreciate.
— John Deptulski
Your service center is pleasant and i like always having the same service person to deal with.
— Anne Brennan
Very Professional clean happy experience.
— Kevin Bohan
Serg was very kind and helpful He deserves the best praise…
— David Barton
A-1 was very straight forward to work with, held their commitments in the purchase and didn't play the typical car dealer games. I believe smartpath gave us the basis for the sale prior to coming to the dealership simplifying the process for both parties. I was pleased with the experience with A-1 and would recommend them to others.
— Amanda Sheldon
Mark Mastracchio has been the service advisor on my 3 Toyotas for several years. He does an excellent job of communicating and seeing that my cars are properly maintained. I make my service appointments with him and he has also been helpful with my questions at other times.
— Melvin Garelick
A1 Toyota continues to wow us with their exceptional customer service. Gary & the entire sales team and finance team are always a pleasure to work with.
— Adam Correa
I would highly recommend A-1 Toyota because all employees I have dealt with are very knowledgeable, profressional and friendly. It is easy to secure an appointment either online or via phone call. Fast and reliable service to my car.
— Lisa Puglia
Excellent service, knowledgeable, friendly, technical assistance.
— Michael Zbriger
Yaya was extremely polite and interested in answering my questions. He was a very helpful salesperson. Those questions that he could not answer he found the answers from his supervisor.
— Peter Schirmann
No problems at all. My service person, Tyler, let me know what had been found, and he gave me options on the work I might have done that day or in the future. The final total was close to the estimate.
— Shoshana Lash
I had some questions about my tires before I left, and Heather went out of her way to help me get the problem resolved.
— Marjorie Makowski
My first time bringing my new car in was a positive experience. I feel good about choosing Toyota.
— Sandra Levinson
Mark my service rep and Steve my mechanic are excellent, above and beyond the call of duty (e.g., researching an anti-theft shield for the catalytic converters on mytruck)!
— Michael Dove
Mark and team above and beyond to get everything taken care of while I was there!
— Michael Frusztajer
My fi rst time bringing my new car in was a positive experience. I feel good about choosing Toyota.
— Charles Kochan
Best service appointment that I have ever had at A-1!
— William Kaufman
Service was excellent as usual!!
— Marie Hollingsworth
Always been a delight to service my car at A1 Toyota!
— Adebayo Owoeye
Tara was the best sales rep out of any dealership experience I’ve had.
— Nicholas Valsamis
Very friendly staff.
— Devendra Shah
Always been a delight to service my car at A1 Toyota!
— Adebayo Owoeye
Service Advisor Amanda Patrick is always a pleasure to work with. She’s a true professional… .extremely knowledgeable and personable.
— Richard Bessel
Both Kevin and paul where great to do business with
— Sherry Chowka
Heather Evans was my service representative and she was absolutely great. Heather was very professional and courteous, and kept me fully and accurately informed of the estimated time for completion of the service, and afterwards explained all the service steps that were taken and what shape my car is in (it's in great shape! ) I very much appreciate the attention and care that Heather gave me during my recent visit to A-1 Toyota.
— Rebecca Abbott
Reliable and thorough service.
— Donna Presnell
Always satisfied with service and capabilities of personnel.
— Bruce Hirsch
These guys are my gold standard.
— Robert Juliano
Good job as always!
— Yusuf Arslan
The association she’s the best her names Heather.
— Hafizullah Tanha
Special thanks to Frank, Sergei and Josh. Frank for keeping our email chain going over 84 replies and counting. Sergei for being so considerate when we arrived with sprite in hand, instructions on the entertainment system and the time to enjoy them. Josh for being swamped but in good spirits even without eating a Snickers.
— Reginald Hall
I have been coming to A1 Toyota for a long time and I am always amazed by the wonderful service by all there Departments. Also I would like to shout out to there Managers always welcoming me!!! Thank you for your professionalism and good service.
— Sheetal Dhawan
Amanda was great. Very polite and very knowledgeable.
— George Civitelli
My experience, as always, was an excellent one - the advisors are always so nice and efficient and completely open about the type of service needed or advised.It's a pleasure to continue my relationship with A-1 even if Steve and AnnaLynn have turned it over to the boys!! - Chris Burt
— Mary Burt
Great service. Good communication.
— Angela Asamoah
My experience with the dealership was amazing! That evening before I purchased my car at A1 Toyota I went to Toyota Wallingford and had a horrible experience. Ihad heard good things about A1, so I fi gured I would give it a try! Kevin Wright was knowledge and very helpful! He made the entire experience a pleasant one! Gary also was amazing and provided a help deal of assistance. Finalizing everything with Eddie in fi nance was quick and easy! He was very effi cient and organized andmade the process smooth!
— Derick Pressley
Thank you to Amanda, service writer, Sal, rentals and facilitator on the runway, John the mechanic on the job, for their effi ciency and kindness, and to Carol for herwarmth and friendship.
— Diane Perrone
Great place and salesperson, one of the easiest car buying experience's I've ever had!
— Lou Maglione
My in-store experience was great! I don't like the robot phone, it took so long to get a human being to talk to me.
— Hongyun Kroopneck
I have purchased/leased multiple vehicles at A1 Toyota and I keep coming back! They must be doing something right !
— Bruce Hirsch
Bought my Toyota Carolla in 2015 and take in for regular servicing. Very satisfied with service department. Original salesman very easy to work with. No highpressure and car has lasted.
— Phillip Goldblatt
Everything was great Tyler gave me info before the car went in and went over the fi nal report. Well done.
— Mark Goldberg
From the rep that checked my car in for service to the Service rep Heather to the Cashier who I talked to about my elderly Mother in-law. Everyone was so nice. And the waiting area is ALWAYS CLEAN AND ORDERLY. The Bathrooms are cleaner than most. I just wish the online Coupons were easier to find. Or mail them out.
— Kevin Anderson
Of the 4 Toyotas vehicles that I have owned over the years, the last 3 have been purchased from A-1. I have been absolutely 100% pleased with the attentiveness,courtesy, and outstanding service given me by every A-1 employee I have met, whether they worked in Sales, Service, Parts, or the Body Shop. I have recommendedA-1 to people looking to purchase a car.
— Leon Fiftal
A-1 Toyota is reliable dealership to purchase your cars. I really appreciate how good the people and service it provide including the receptionist. Thank you andhope to purchase my next toyota soon from A-1 toyota.
— Xie Fei
Amanda was very helpful in explaining what future items need to be done. Very personable.
— Marie Abriola
The staff at A1 Toyota were very kind and professional. It was a pleasure working with my service advisor Amanda Patrick
— James Borger
I have bought several vehicles from A-1. It is the service department that has been responsible for my loyalty. Mark Mastraccio is outstanding
— Lindy Gold
I appreciated very much that A-1 Toyota is not like other dealerships and that they don't play the games that other car dealers do. They are a little more straight forward and transparent than other car dealers.
— Lynn Lantieri
Routine maintenance was performed. Easy intake with the vehicle, comfortable waiting area. I am very pleased with the service at A-1 Toyota.
— Mary Lopresti
Amanda was pleasant and nice to deal with. All staff were friendly.
— Robert Manzo
Thanks for excellent service!
— Ann Prokop
Have been consistently pleasantly surprised by all of the personnel at this dealership! Keep it up!
— Scott Robinson
Everyone was great. Mark Mastracchio is always the best.
— Marcy Brownstein
I have been a A-1 Toyota customer for more than two decades probably more like three decades. I appreciate the care they extend to their customers and the excellent care their service department has always, always afforded me. I am so grateful for Mike Querfeld and Daniel Wheeler, Ms. Carole - all A-1Toyota family andstaff.
— Kathy Dunigan
My car had a few scary issues,and they were resolved right the first time. I'm very pleased.
— Lawrence Lingane
The service advisor was enthusiastic and knowledgeable. I also really liked getting the video from the mechanic that showed what was wrong and what repairs were recommended. Very cool!
— Corliss Mahmood
Kelvin was wonderful and very helpful with the entire process!!
— Kaitlyn Schuessler
I was searching for a 2024 GR Corolla, and A1 had the exact car.I emailed them for a best out the door price and they promptly responded with a great price.Iwent to the dealer to purchase the car and they could not have been nicer.Everyone from sales (Kevin)to F&I (Jimmy)treated me with courtesy and respect.I felt veryrelaxed and never pressured.Overall it was a fantastic buying experience and I would not hesitate to recommend A1 Toyota to anyone.
— Barry Scott
A-1 is number one dealer in the east coast region
— Faeiz Saber
Amanda is amazing;as well as the people in the body shop;I won’t take the vehicle anywhere else-thank you all!💯
— Tyrone Rogers
I have been a customer with u since 2018 and I have been totally satisfi ed with A-1 keep up the good work 👏
— Sean Robinson
everything went very smoothly, I recommend everyone to buy a car from this showroom.Seller very helpful and polite
— Tadeusz Porzycki
Always At Toyota its a great experience and customer service.I liked Toyota cars and the same fi r the dealer at A1.I never been disappointed.I had regularservice by schedule, I got positive feedback , the girl at desk very helpful of question asked
— Edlira Kovaci
We're pleased to hear that you fi nd our service department trustworthy and reliable! Providing dependable service is a top priority for us, and we're glad that we've earned your trust. If you everneed assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!
— Cheryl Kim
Heather went out of her way to hook up my new phone to the car, found my missing eyeglass lens,removed a nail, and plugged the tire for me.It was one of thebest experiences I have had when servicing my car.
— Phyllis Gwatkin
I appreciate them notifying me of timing of service and they all have been very helpful and polite to a senior Toyota owner .. appreciate their kindness and patience
— Melanie Georgalas
The best service!Such great customer service and very quick service
— Kathryn Dormfield
Tyler was excellent.Made sure the parts were available before taking the vehicle in for repair.And the service was quick.
— Vanessa Dixon
Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.
— Robert Covone
Our sales man and the who staff were excellent!
— Frank Aprea
EXCELLENT ORGANIZATION.
— Salvatore Cioppa
Very pleasant staff that I work with the place was clean.
— Gertrude Davis
Service manager was up to date on his job, keep it up.
— James Kugbadzor
I was very satisfied and impressed with everything about my visit to A1 Toyota. My Service Advisor was Stanley Wheeler whom I found to be very knowledgeable, patient and he really made me feel cared about. I was also impressed with the communication about my vehicle and the video explaining what was found on the inspection. I jokingly told my friends that it was like I had taken my car to the "doctor". This was my first time having my car serviced at A1 Toyota but I will definitely continue to have my car serviced with you.
— Patricia Worthy
Tyler was excellent. Made sure the parts were available before taking the vehicle in for repair. And the service was quick
— Vanessa Dixon
The best service! Such great customer service and very quick service
— Kathryn Dornfeld
I was searching for a 2024 GR Corolla, and A1 had the exact car. I emailed them for a best out the door price and they promptly responded with a great price. I went to the dealer to purchase the car and they could not have been nicer. Everyone from sales (Kevin)to F&I (Jimmy)treated me with courtesy and respect. I felt very relaxed and never pressured. Overall it was a fantastic buying experience and I would not hesitate to recommend A1 Toyota to anyone.
— Barry Scott
I recently purchased a car from A 1 Toyota and was fortunate to work with a salesman named Owais. Throughout the entire process, he provided exceptional service making my out of state car buying experience smooth and stress-free. I felt valued as a customer, and his attention to detail and commitment to ensuring my satisfaction was truly commendable. What truly set Owais apart was his professionalism and dedication to customer satisfaction. I had alot of questions and concerns, and he took the time to listen and address my needs. I highly recommend this dealership and salesman to anyone looking for a seamless car buying experience.
— Bernicia Bruney
The customer service is always excellent at A-1 Toyota. Unfortunately, I have been there several times in the past two months and have spent a ridiculous amount of money on a 16 year old car. Being in and out so many times, has made me feel like Heather Evans, Jemar and Owais are old pals of mine. They greet me warmly when I arrive. Mike Fournier always has my loaner, which I have fondly named "Ruby", charged and ready for me. Mike Querfeld has taken time to inspect my car himself to determine what the problem is. Everyone I have to deal with has been kind to me. There are days when I cry because I just can't afford to keep putting more money into 16 year old Elvira with her 275,000+ miles, but at least I feel like they all understand the frustration of it all and are sympathetic to my plight. I thank all of them for making me feel like I matter.
— Amy Brin
Loyal customer to A1, they know how to deliver a new vehicle. Outstanding experience with my recent Grand Highlander purchase.
— William Cushing
My salesperson, Kevin Wright was very knowledgeable and attentive. He went over all the features the vehicle had before I drove off the lot. He is someone who is definitely committed to customer satisfaction and I highly recommend him to family and friends. Overall a wonderful car buying experience. Keep up the great work A-1 Toyota! I appreciate.
— Deb Marshall
Always efficient and usually quick.
— Michael Matarazzo
Always feel safer after car is serviced correctly. It is a great car. My favorite after the small. Toyota Tacoma I had for ten years.
— Inge Osborne
I visited A-1 to browse family cars with my wife and Owaise was very kind, informative and helpful 👍 very knowledgeable on all the bells and features on the vehicle we were considering 😀 Thank you !
— Fly Meet
I have been a customer for more tha 30 years. Always terrific customer service
— James Rascati
Very professional as always
— Marc Bronn
I bought 8 cars from same dealer they are the best in the area
— Tamer Abdallah
Eddie was great! Very thankful!
— Zelivette Valle Colon
Front desk agent was nice and very informative!
— Kayann Laud
A-1 Toyota does a great job at keeping both of my Toyotas in top running shape. I keep my cars an average of 10+ years and they continue to run as close to new as possible. A-1 has done a fantastic job of keeping my 2014 Camry running in top shape for its age. I wouldn't trust another dealership with my cars. Mark Mastracchio has been my service advisor since the car was purchased at A-1 and he has done a fantastic job with advising me what needs to be done without breaking the bank. Because of A-1 Toyota and Mark, I haven't had one issue with my 10+ year old Toyota ever breaking down.
— Daniel Pata
Very friendly and professional. Answered all my questions.
— Danielle Colombo
I have been a customer of A1 Toyota for many, many years. I've enjoyed your recently retired Kenny as my service person, luv Ms. Carole (she is a hoot :o), admire Daniel Wheeler and stay connected and enthused about A1Toyota because of Mike Querfeld and his Service Department. Gary and Eddie were immensely helpful, professional, and kind. Derrick and Christina rock. Thank you for the opportunity to appreciate you in writing. Stay safe.
— Kathy Dunigan
Good crew, everyone was professional, courteous and friendly.
— Scott Robinson
A-1 best price approach is straightforward and avoids the games that other dealers play with their pricing. Also, there were no pressure tactics like at other dealers.Everyone was great to deal with and were happy with Yaya, our sales associate, Gary, the sales manager, and Eddie, the business manager who did the salespaperwork for us.This is the 2nd car we have bought from A-1. We have visited other Toyota dealerships, and the experience with A-1 is clearly different, and better, than theothers. The entire process is much better because of their straightforward forward A-1 best price system, and the sales staff do not pressure you to commit to a sale.The experiences at other dealerships — not A-1 — that play games with the price of the car and the negotiation, and try to pressure you to make a purchase, is adetestable experience. In contrast, dealing with A-1 is enjoyable. A-1 provides a great price, treats you with fairness and respect, and offers great benefits like freelifetime oil changes. This is our 2nd car from A-1, and it will probably not be our last.
— Todd Steigman
Staff, especially Mark in the service department, are helpful, friendly, and competent. Servicing my car at a-1toyota, has become a “standard” way for us to do business. Thanks.Jim CampbellKeep up the good work.
— James Campbell
Serhii Sazonov was a pleasure to work with! As a first time car buyer, I had a lot of questions. Serhii was very patient and knowledgable, answering them all. I never felt pressured. He guided me through the entire process so it was as seamless as possible. I also appreciated how accommodating he was to my schedule, as I could only come late in the day, after work. Overall, I am so glad I was able to work with Serhii! He's great at what he does. I also had a great experience with Eric and the finance department. I look forward to working with the A-1 Toyota team going forward!
— Julie Hyland
My sales guys was very nice and extremely helpful and understanding. Helped me through the entire process. Very happy!
— Isai Melendez
Overall a great experience. A-1 takes great care of my car.
— Michael Tortora
The sales process was low-key and comfortable. Omar I stated what I need and there was no pressure to upsell to something else. In the finance area Josh wastrue and professional. He offered advice and options.I am very happy with the experience.
— Garrett Stack
Warm welcoming atmosphere. Service dept. seems competent as does the service techs. I appreciate Amanda Patrick my Service Rep.Happy for A-1 Toyota.
— Jenny Colucci
Fast, friendly service from the A-1 team.
— Francis Katai
My salesman and financial advisor went above and beyond to help me get into the car that I wanted. They both were very professional , knowledgeable and patient. .
— Rebecca Ohlin
Amanda is very knowledgeable and has great customer service!
— Michele Carangelo
the car we wanted was in stock, price was fair, trade offer was fair, the place was clean and neat. everybody was polite and pleasant, a nice car buying experience!
— Brian Cummings
Excellent! Thank you. Tyler Delveccio is top notch!
— Katherine Ford
Always a ⭐️⭐️⭐️⭐️⭐️ experience at A1 Toyota! Timely, courteous, professional! Never anything but a great experience when visiting A1 Toyota.
— John Giannone
I would like to recognize Mark Mastracchio for his outstanding service. He was welcoming, attentive, patient, and satisfactorily answered all questions related to my service. It was a pleasure to work with him. A-1 Toyota of New Haven is very lucky to have an employee as dedicated as Mark. Please know that your hard work and dedication are appreciated. Thank you again and keep up the great work.
— Kunal Patel
Very trustworthy and reliable service department!
— Cheryl Kim
Great service and staff. Amanda Patrick is wonderful.
— Wayne Zito
I have been happy with the service department for years
— Gina Sack
Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.
— Robert Covone
Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.
— Robert Covone
Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.
— Robert Covone
Excellent in every way - service tech was great - and appreciate that you have driver to pick me up etc - again, excellent in every way.
— Joanna Batter
Tyler was attentive and kept me well informed about what was being done while my car was in service. Maybe other Toyota dealerships can learn how to keep in communication with their customers as Tyler did with me.
— Robert Covone
Leonardo Q and Paul Wright did an excellent job.
— Siju Mathew
Very trustworthy and reliable service department!
— Cheryl Kim
Very trustworthy and reliable service department!
— Cheryl Kim
We're pleased to hear that you find our service department trustworthy and reliable! Providing dependable service is a top priority for us, and we're glad that we've earned your trust. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!
— Cheryl Kim
I was able to get my Camry (2012) to the dealership the day I called with a battery, etc., problem. The service was perfect on my car (46,000 miles) so hope to keep it in the future with your good service - a great car! Thank you to all parties.
— Eunice Bergmann
Our service advisor, Amanda Patrick, is great! She took care of us very well!
— Deane Hetric
Excellent customer service. We worked with Kevin, who is very knowledgeable, and a thorough gentleman. They don't force you to buy unnecessary add-ons, are respectful when you indicate you are not interested in purchasing something. They don't haggle in terms of price, prices are fixed and very reasonable.
— Saiti Halder
A-1 Toyota service is exceptional -- I have never had any problems.
— Janet Hotchkiss
I am aretum customer because Iam happy to return to a place where I've been treated well.
— James Manship
A-1 is a wonderful dealership. There is a good vibe that is not high stress. Serhii, our salesman was very professional, considerate and knowledgeable. Eddie in finance is wonderful to deal with. This was such an amazing experience. Wouldn’t dream of buying a Toyota anywhere else. The manager came over to congratulate us on our new Rav 4 hybrid XLE Premium. Our car is beautiful and rides like a dream!
— Peggy Johns
I just want to comment on Amanda for her expertise, knowledge , and informing op potential problems.
— Thomas Bernardini
Mike Fournier is always a pleasure to work with. You need more employees like him.
— Brian Johnson
Serhhei took a lot of time to go over the vehicle and explain things. He was able to answer all of my questions. He’d get additional info when necessary and followup immediately.
— Kafi Rouse
My agent, Matt, and my sales representative, Josh, were very friendly and patient people. They guided me and my father through the whole process of purchasing andlicensing a car very carefully and at a reasonable pace. They answered every last one of our questions to the best of their ability and honesty. They were also veryfunny and we had small outside conversations with them as well. The whole entire process was very smooth and was very exciting along the way. If I could do it allover again, I would.No. It was a pleasure doing business with A1 Toyota!
— John Zhang
The technician had a concern and I met them to discuss in person, I was impressed with the level of professionalism and care they showed.
— Martin Malin
Great help from my guy Abdul. Thank you so much bro I appreciate for your help and service I will definitely recommend .
— Andrew Gondwe
Service performed as described no hidden surprises. Thoroughly explained and expected
— Joao Graca
Our service agent Ms. H. Evans was extremely helpful!
— Winnie Lui
Mike, my service advisor was very friendly and explained all the work very thoroughly.
— William Schempp
Abdul and Hatim were very helpful he made the process such hassle free even though they were very busy. This dealership is an excellent establishment will definitely recommend too others and will definitely refer them to Abdul.
— Youness Zieneddin
Dado, our main contact at A1, was great. Rest of the A1 team was also very helpful. Thank you.
— Gurkan Gok
A-1 Toyota has been home for us when it comes to buying cars.
— Ijey Nwachuku
My service advisor Amanda is always a pleasure to deal with. She’s very thorough, explains everything in detail and is always receptive to questions or concerns.
— Maria Contreras
Love Amanda!! She was clear, and efficient
— Romaine Chamberlain
A-1 Toyota made this a very easy transaction to pull off. They gave a fair price for my trade-in vehicle and communicated with me effectively throughout the process. A very competent and professional sales and support team
— Robert Bucciferro
A-1 Toyota made this a very easy transaction to pull off. They gave a fair price for my trade-in vehicle and communicated with me effectively throughout the process. A very competent and professional sales and support team
— Robert Bucciferro
Love Amanda!! She was clear, and efficient
— Romaine Chamberlain
Our service advisor Mike Fournier was very knowledgeable and helpful.
— Winnie Lui
Our service advisor Mike Fournier was very knowledgeable and helpful.
— Winnie Lui
The experience was excellent and I would definitely recommend people using your dealership.
— Christopher Mercado
It was a great experience buying my first car. Kevin Wright and Gary were super helpful through out the process. And we did not feel pressured or anything which we found at other dealerships. For our next purchase we will definitely be coming back.
— Alejandra Fernandez
Excellent service and professional staff.
— Jesaleh Appleton
Excellent service and professional staff.
— Jesaleh Appleton
It was a great experience buying my first car. Kevin Wright and Gary were super helpful through out the process. And we did not feel pressured or anything which we found at other dealerships. For our next purchase we will definitely be coming back.
— Alejandra Fernandez
The experience was excellent and I would definitely recommend people using your dealership
— Christopher Mercado
Stan always provide impeccable customer service. He makes service experience seemless!
— Shantel Garcia
Stan always provide impeccable customer service. He makes service experience seemless!
— Shantel Garcia
This was my final trip to A-1, as I am 91 and am selling my car which has served me well for over 16 years. I have NO criticism of any service I've received from A-1--the facilities are just as pleasant as the employees and both create an atmosphere which is far better than the norm in this nasty world we are living in. Thank you for your dedication to your customers over these many years and best wishes to you in continuing them.
— Carol Isaacs
Amanda was very nice and professional explain was going on with my car . Overall I’m satisfied with the service.
— Felyndiemay Sarno
“My salesman made me feel like family. He answered all my questions and was very knowledgeable about my new Prius. I give him 5 stars!”
— Gabriel Harris
The service advisor was very pleasant, professional, and courteous
— Goudarz Molaei
Best cars ( Toyota ) , best service people.
— Jurate Samiene
Everyone was very pleasant from start to finish.
— Michelle Carter
“Mark Mastracchio has been my go-to service person for years -- he is absolutely wonderful.”
— Ulla Kasten
Very attentive service. I was in and out in an hour.
— Maryann Tramont
“All involved in the purchasing of my new Camry provided excellent service. Including when I came back a week later to have a remote starter put in. I would recommend them to family and friends. Thank you A-1!”
— James Triplett
Service person was very helpful and knowledgeable.
— David Springer
Always a gift to work with Mike Fournier!
— Anna Einstein
“A-1 Toyota always exceeds my expectations. My car was serviced and returned on time as expected. The staff all go out of their way to make everyone feel comfortable and I’m very satisfied with their service. I know me and my car are in good hands at every contact. Thank You A-1.”
— Paul Pollaro
They were, as always, great!
— Margot Mock
“It is always a pleasure to deal with the service department at A-1, and yesterday was just as pleasurable as all the times before. Perhaps that's why I have bought three vehicles at A-1.”
— Derk-Michel Strauch
“Bought a pre-owned Camry from A-1 Toyota. Worked with Serhii (very accessible and attentive), Sunny and Dan (service manager). They were all excellent and made sure the vehicle was properly serviced prior to sale. Highly recommend this dealership.”
— Mark Aferzon
“Leo was outstanding. He is very knowledgeable and his passion for cars shows. I will recommend him to all my friends and family.”
— Luigi Dicostanzo
“The wait was not long at all, and the service agent was great. He moved me up to get me out as soon as possible. I plan to return next month for shocks. Great service department!”
— Frederick Tapper
Service advisor Mike was outstanding. Took time to understand my issue and respond to it.
— Richard Krombel
Amanda was very helpful and effi cient!
— Eva Edelman
“Matt, our salesperson, was very helpful and informative throughout the whole process. My spouse and I were pleased with the A-1 Toyota premises for its kid-friendly environment and other facilities.”
— Fathima Kamil
Good job service advisor was friendly and knowledgeable
— Daniel Sono
“10/10 in car-buying experience. They gave me many options and were patient with my decisions.”
— Monique Bailey
“My experience at A-1 Toyota was very good, between Mr. Kevin Wright and Mr. Sunny (sales manager). From working with my brother and I, they both made our experience as smooth as possible. I thank them both for their patience, time, and understanding of everything that came our way. I will be recommending the two of them to anyone who is looking to get a vehicle in the future!”
— Jessica Bowman
“Overall, it was a wonderful experience. The sales and finance departments were very helpful, and everything was done quickly. Abdul was accommodating and nice and Eddie did the paperwork quickly and explained everything nicely. Great experience from A-1 Toyota.”
— Minimol Joseph
A-1 Toyota is a great place to buy a car. They are friendly and knowledgeable.
— Emily Haggerty
“I always choose to wait. I am told 1 1/2 hours and my vehicle is always ready on time. The nice person at the desk actually listened to my concerns. Also, I chose a day and got to see Dado - no appointment, just "hello." I have recommended A-1 Toyota to many and will continue to do so.”
— Marsha Cohen
“Heather and Amanda were wonderful! Very attentive to me as their customer, keeping me updated, offering good advice, and explaining things well. I worked mainly with Heather for this service appointment, and I give her five stars!!!”
— Robert Belcher
“This was a very pleasant experience. Everyone was very friendly and treated their customers exceptionally well.”
— Cheryl Smith
Excellent service and will be returning later this month for brake pads and rotor replacement.
— Jeffrey Alpert
Excellent from start to finish, I love this dealership, thank you.
— Michael Degrand
I want to give a special thanks to A1 Toyota and specially to Abdul (salesperson) for all the attention to details, exceptional customer service and for allowing mymom to have one of her happiest days of her life. I talked to Abdul this morning about a SUV on the lot, he arranged transportation for my mom to the dealer and got mymom on wheels, 🏆💯 I called him from FL inquiring about the SUV and he did everything to make sure my mom was taken care of 100% and clear on the purchased ofthe SUV.. management! Abdul went above and beyond for my mom and this means a lot to me, tears came out of my eyes when I seen my mom holding the keys of her RAV4… Thank you Abdul, you have a friend here. 100% recomened..
— Jose Medina
Great job by Stan & the crew as always & also received a call back from Mike that I requested. Thank you again!Bob Freeman
— Robert Freeman
Mark is an incredible service advisor. I trust his judgment and appreciate how kind he is to his clients
— Mary Sanangelo
Everyone was extremely helpful and did exactly what I asked with the vehicle. Great experience.
— Marc Parauka
Great experience and customer service
— Geraldine Anderson
Excellent services I wait for the 2 hours because I have two vehicles on services but Its a excellent services thank you and happy new year
— Luis Rivera
COMMENT
— Nancy Snow
Mark is great to work with. Everyone is friendly and helpful.
— Sarah Chirnomas
