Great communication about updates on my car.
— Clinton Bolden
Customer Testimonials
252 reviews
I have ALWAYS had wonderful service from A-1. I am the REAL little 90-year-old lady who drives a 2014 Prius which now has 76000 miles (bought new at A-1) and. I drive very few miles these days. I haven"t been into A-1 since before Covid and I was happy to see Tony Horan after some years. He has always been so nice-- but. in truth, that can be said of all the staff at A-1. Carol Isaacs. Happy New Year to the whole crew.
— Carol Isaacs
Always a good experience with Anthony and Stan.
— Pero Baljevic
All of them were amazing, I wish every Toyota branch has like these guys.
— Jawad Abdallah
Great experience! thankyou to Yousif for all the help!!
— Duhita Dharmadhikari
I love A-1 Toyota. You guys are the best in Connecticut.
— Moraima Hernandez
The service department at A1 Toyota is extraordinary. they value their customers. I have purchased several cars there for that reason. Mark Mastraccio and the management team show that.
— Lindy Gold
The Experience was Excellent!
— Thomas Quigley
Always a good experience. Mark is always a pleasure to work with.
— Joy Thompson
Thank you to Mark Mastracchio for all his help. He is always kind, professional, and makes my service experience at A1 Toyota a very pleasant one.
— Paula Pini
Stan is great service manager always go to him.
— Lisa Ballas
The staff at A1 was fantastic. They are all friendly and kind, and work very hard to make sure their customers have a positive experience.
— Katherine Eddy
My car was left overnight easily and serviced the next morning. I was able to pick it up after work without a problem! Everything was amazing!
— Marissa Monocchi
Ken Perrone is an excellent service advisor.
— Ronald Rosenberg
Very friendly people and fast service.
— Diego Gomez
Very thankful for the assistance of Mohammad, he is very patient and helpful with every detail and educating us with the new technology and services, when the car will be ready and even assists with car plates installation, he is down to earth kind of salesperson, he will be an asset to the company..
— Ernesto Paranal
The service was great everyone very nice.
— Jacquetta Stewart Purcell
Friendly and courteous staff.
— Jerry Rossi
There can"t be a more efficient,informative and professional dealership in New Englad. A1 has a fantastic team that really prioritizes the customer first.
— Donny Marshall
We"ve been coming to A-1 for 20 years. Always great service.
— Michael Castellano
Amna was great. I appreciate the honesty, and the willingness to go out of her way to make our experience as smooth as possible.
— Roneo Vermont
Glad to have Mike Q. make my appointment with Mike C.
— Thomas Masotto
A-1 Toyota is the best ever! My service tech Mark M is wonderful. phone call away with any questions or concerns I may have. He is very attentive to my needs and extremely knowledgeable and I know he is always just a.
— Linda Wechter
— Dmarsh34
Kenny is always excellent.
— Patricia Mckeon
Quincy Smith is a excellent salesman and a pleasure to work with.
— Doug Paup
First class.
— David Tyson
Kelvin did an amazing job! Really listen to our needs in a vehicule. It was a great experience overall.
— Hector Vega
Amanda was fantastic! I"ll go to her for all my future car maintenance.
— Arthur Wilson
My experience with A1 Toyota was perfect. As I experienced in the past there was no purchasing pressure.
— Michael Wynn
I had a headlight go out. I dropped in without an appointment. Was taken quickly. Was on my way in less than an hour. Great service!
— Maria Tupper
Always pleasant, and gives advice on what is to be done next, and if sees something going wrong will let you know that it should be fixed.
— Avril Wilson
Ken was very helpful.
— Sharon Couturier
Mark, who is my point of contact while my vehicle is in service, is excellent in explaining every detail including the cost factor. knowledgeable. He is always very professional and.
— Damonne Jones
Great service!! Always kept informed about service needs and related costs.
— Laurie Bankowski
— Robert Freeman
Amna was extremely helpful. She listened to what I wanted and followed through beautifully.
— Lauren Henrici
Great experience with A-1 Toyota! Kevin (the sales representative) and Frank (the finance manager) are both very knowledgeable and friendly. In addition to. introducing the vehicle, they also offered advice on how to choose the most suitable insurance company and protection plan. Would highly recommend this dealership, especially to young people who are purchasing a car for the first time.
— Hang Su
— Tess Beck
Tom, Thank you for following up on my recent visit to A1. Over the years I haven"t bought many Toyotas. I bought them because of the reputed quality and durability, which now in my experience, is justified. What I never really knew was the importance of a support team to preserve the integrity of a new vehicle. Also, the good. nature and pleasant personalities of people helping me, are factors encouraging me to return to A1 again, when the time for a new vehicle comes to me. I love my Toyota and am thankful for the people representing your business. Sincerely, Bill Guiffredo.
— William Guiffredo
mark was very good.
— Ramamurti Shankar
Great job! Mike and team are always excellent. Will be back soon for new tires !
— Gabriel Acevedo
Very nice dealership have been dealing with them for years.
— Byron Mcelveen
Ken Perone was very knowledgeable and kept me informed about my car while being serviced.
— Donna Poppendieck
My service advisor understands that we live on a fixed income and keeps us informed of upcoming promotions.
— Bruce Smith
Thanks to Yousif we had a great experience.
— Robert Fry
Thanks, Mike! Appreciated the helpful communication and the loaner.
— Benjamin Mattison
We love the service team at A1 and have been clients for many years. so helpful and pleasant. A1 gets an A+ from me!! Our service assistant is Ken Perone and he is incredibly attentive, knowledgeable, and always.
— Robert Belcher
Very easy to make appointment, very comfortable waiting area, excellent staff, my service manager Mark is the Best.
— Barbara Misencik
Mike Fournier has been terrific whether I call w/ a question or come in w/ a problem or for routine maintenance. and my Highlander, are the reason I’ve stuck w/ A1 Toyota—and recommend A1 to my friends. Mike and “Dado,” the salesman I’ve had for my Avalon.
— Karen Vaslow
Kenney as usual kept me apprised as to what was happening with my car!
— Gene Kirsten
Thank you Stanley and A1 Toyota. Great service as always.
— Gokhan Mursaloglu
Leena was wonderful.
— Jeremy Rogers
— DianeG
— John Fulton
— Melissa Nunez
My salesman went above and beyond by coming to pick me up at my home. Ken was extremely accommodating and helpful.
— Daniel Ardito
Quincy is the best! Even though we have relocated from New Haven, trustworthy, and personable. we return to A1 Toyota to work with Quincy. He is knowledgeable, thoughtful, helpful,
— Martha Bruce
Quincy is my go to guy!! 2nd go around, leasing my 2nd Toyota C-HR from A1 and he made it easy-peasy! Thank You!
— Cindy Miranda
Kelvin and sunny were both very helpful in helping us pick out a car and provided guidance throughout the whole purchase.
— Beena Thomas
Your sales (Dado) and service team are awesome.
— Teresa Guidone
Very pleased with Toyota"s service. Keeps me coming back.
— Mary Lopresti
Very professional.
— Bernard Madden
Very happy with service.
— Maria Podsklanova
They were excellent and they listened.
— Patricia Nielsen
Perfect.
— Rima Sayegh
Great communication. ?.
— Brian Stoerzinger
Ken Perrone has been my service advisor for 20+ years. He is honest, professional, and knowledgeable. He doesn"t upsell me for short-term gain. He takes the. long view to develop the relationship for the long term. He is why A-1 has had a lock on my (and my extended family"s) business for two decades. As long as Ken. Perrone is there, I will be servicing our Toyotas and buying future Toyotas from A-1.
— Christine Chen
The Service Department was very responsive and answered all my concerns.
— Sheila Wartel
My salesman Dadic was great.
— Akiva Bronstein
Best experience purchasing anything ever.
— David Jennette
Juan my Service Advisor was very polite and accommodating. Explained all the inspection points that were checked and set up my next appointment for service, Excellent. service!!!
— William Laflamme
Best experience so far and Amanda was the best.
— Mario Parrelli
The team at A-1 Toyota has been A1! Keenan and Tony have been great.
— Neal Correia
Ken in service is the best.
— Joseph Marino
Great service, great communication with service advisor.
— Eric Chester
Amanda is always awesome! She’s friendly, knowledgeable, thorough and she’s always willing to take the time to explain all aspects of each service visit!
— Adam Mayerson
Was in and out very quickly which was appreciated since I had to go to work!
— David Gallucci
Excellent service at A-1!
— Eileen Horbury
Kenny is amazing and always takes care of me when servicing my car! I feel very welcomed at A1 Toyota.
— Carissa Laudano
Excellent experience with Quincy.
— Octavio Sotelo-De La Torre
My service advisor is Mark and he is so informative, pleasant and understanding.
— Sharran Dematteo
It is my first time going to A1 Toyota dealership to service my 2022 Venza 10K oil change and general inspection. department because I didn"t find the staff that worked there were attentive and professional. Amanda Patrick, my service adviser, was extremely helpful and professional. I didn"t want to go to my previous dealership/service. Going to A1 Toyota was the right choice. The scheduling was super easy, and. She displayed enthusiasm, honesty, and knowledge in her line of work. I didn"t have to wait too. long before Amanda came to inform me that the car is ready to drive back home and went through in detail what was performed and when to return for the next appointment. I hope A1 Toyota continues its reputation of high standards in customer satisfaction. Amanda definitely showed this trait!
— Helen Chen
Yousif Balu is Awesome.
— Avinash Kashetty
Both Eddie and Quincy were fantastic, both were very knowledgeable and helpful.
— Lawrence Schaefer
Mike Fornier is great;. always a great experience!
— Robert Skolnik
Juan was very professional and my first service was completed quickly. The truck seems to be running even better than the day I bought it!
— Gabriel Geist
Happy with A1 Toyota.
— Gina Sack
Kenny is always great. Toni scheduled my appointment and gave me a very competitive pricing for my repairs. Overall very timely, friendly, and efficient service.
— Jinal Shah
Frank Crisafi was the best to deal with.
— Frank Crisafi
Great experience, would definitely buy another vehicle from A1.
— Brian Hornby
As I was leaving the dealership, my car was making a lot of noise. me waiting and offered to help me. my car. I was concerned because I did not have time to wait long to have the noise addressed. I am very grateful for his concern, patience, and kindness. A manager saw. He paged the service advisor and drove my car back to the technician to fix. Very happy with the service from the manager!
— Larhonda Martin
This is now the third Prius I bought from Quincy. He is the best!
— James Rascati
Kenny Perrone is an excellent service representative.
— Robert Vanegghen
I was at the dealership because the "low air in tire" light popped on. and having no appointment. was wrong. The tire had a screw in it. I discovered while waiting one of my hearing aids was missing. The tire was plugged and I was out within an hour. despite driving in. My service agent Juan saw me checking where I had walked, and asked what. He offered to go out to check my car & found the hearing aid in my car beside the driver"s seat. I was so very relieved and appreciate his kind and thoughtful. offer of help.
— Lynda Wellman
A-1 Toyota stood out among other Toyota dealers in CT during this market. expeditiously met my needs. I did not pay over MSRP. They were courteous and transparent and promptly moved inventory in a way that. I very much appreciated the team- based sales service at A-1 Toyota.
— Karen Dangelo
Everything was great.
— Rudolph High
Outstanding as always. Love A1!
— Douglas Maclehose
Service Advisor (Kenny) is always top-notch.
— Ruth Simeone
Great salesman who helped alot.
— Jeanne Scarfo
I always ask for Kenny when my car needs service. He’s the best.
— Annmarie Healy
The Service Dept has always been up front with me and always advises me on what the auto needs if anything major is a problem. what is needed. The have the best service department of all the other dealerships in the area and all the work they do is top notch. They advise. but never pressure about. That’s why I drive a Toyota from A-1. Toyota.
— John Torello
We love Kenny and the Toyota service we have to expect.
— Roel Legaspi
Great experience with Ken and Eddie! Very happy with my new car!
— Samanta Music
Excellent service.
— Lamine Nabe
Very good. Thank you.
— Jonathan Silbert
Kenny is excellent, I am glad he is my service writer.
— Scott Yudkin
I purchased my vehicle from A1 in 2012. A 2012 Venza. Every since I purchased my car A1 has been the only service place I go to. service people and for the last few years I"ve been dealing with A1 Toyota"s Mark Mastracchio, confidant and comfortable. Asst Svc Mgr. If any issues or concerns he explains them and makes me feel okay. Friendly technicians, customer. Mark keeps me abreast of issues, works with me, makes me feel. I will continue to bug Mark and use A1 Toyota. Thank you for being. honest, reliable and courteous. Keith Gailliard.
— Keith Gailliard
The best service I have received with the understanding of what needed to be done explaining it very well Thank you.
— Peggie Caldwell
Very professional.
— Fidel Ostorba Gil
Great prompt service!
— Dashawn Hudson
Mark Mastracchio in New haven is great. He always helps me out when necessary.
— Maxine Albert-Wallace
My experience with the dealership was great. I bought a Corolla for my daughter & our sales person Lina Alers was great with us as well & her manager Sunny as well. This is my 3rd Toyota from A1 Toyota, 2 Highlanders that my wife Amanda Vitola had bought. new Blueprint Corolla LE she is very happy!! Lina & Sunny were a pleasure to work with!! My daughter Makenzie loves her. Thank you!!
— Keri Thomas
Kenon was great in explaining what needed to be done and the time it will be ready in plus prevention of future problems. Would definitely recommend Kenon as a service. advisor.
— Dagmara Kaczmarczyk
As always, it was a pleasure to visit A-1 Toyota for servicing. Ken Perrone was great. He is polite, professional, and knowledgeable. He was kind and straight-forward. about what my car needed and why.
— Jeannette Redensek
This is the ninth vehicle that we have either leased or purchased from A-1 Toyota. For six of these vehicles we have worked with Kevin Wright as our salesperson. has listened to our needs and have been instrumental in the vehicles that we have selected. Also, I have nothing. Even during this time of limited vehicle availability, but positive things to say about the Finance and Service Departments.
— Patrick Comstock
It was was a wonderful experience overall. They always treat you like family.
— Laurie Bankowski
Quincy and Gary were great to work with and very helpful with my experience buying from them as an out of state customer. service. Highly recommend! I would buy from Quincy and A-1 again in the future even if the vehicle I wanted was available here in Texas.
— Maureen Jacobo
Kenny is just an excellent service advisor (he is not allowed to retire - ever). He’s friendly, knowledgeable and because of the service he provides, will be the reason my wife. will purchase a car from A-1 when her lease is up with another manufacturer.
— Adam Joseph
Keep doing what you are doing.
— George Mugo
Always a great experience with A-1 Toyota.
— Natalie Vetro
I appreciate Ken for his knowledge and advice. He was able to answer my questions concerning my car, with regard to operation and care. Thanks.
— Charles Kamano
Excellent Salesperson ‘Kevin Wright absolutely amazing.
— Angelo Garcia
Mark in service’s customer service is bar none!
— Mary Ntiri
great service advisor and experience, everybody there was very helpful, thank you.
— Michael Degrand
Great service thanks.
— Arthur Gumbus
Gary has Always been my agent and wouldn’t go without him, Kyle was great.
— Laura Nasser
Mark doing great & is the best.
— Feras Asad
Amanda was excellent! She was very knowledgeable and accommodating!
— Shari Mayerson
The customer service lady was very nice and she is so helpful with customer. Thank you Ms. Amanda!
— Noormarjan Omerkhel
Everything was great. Ken Perrone is a wonderful service advisor. was replaced for free under the "Road Hazard Warranty. He took good care of us. " Apparently we had run over a huge nail. make sure that we understand what"s being done to our car. We had a flat tire. (Our tires are less than one year old. Thank you!
— Deane Hetric
people at A1 toyota are great. you dont need to keep sending a survey every time I go. they are always great!
— Paul Pinchuk
Was in for 15000 mile check up. I waited for vehicle and it was the quickest turn around I ever experienced. Thank you.
— Michael Matarazzo
Mark M is always a pleasure to deal with. He is knowledgeable about my RAV4 and Camry and explains everything I have questions on. He kept me informed on when my. vehicle would be ready and always service with a smile.
— Daniel Pata
Tony and Amanda were so great to me.
— Joseph Moss
The vehicle was ready sooner than I thought..
— Paul Carlson
Amanda is great.
— Charles Pillsbury
My experience is always 100% satisfaction thank you.
— John Scalessa
You folks are AWESOME! Thank you for what you do, and HOW you do it!
— Craig Fishbein
Good service as always.
— Lauren Kempton
Great service as always!
— Debra Garstka
kenny has been my liason for most of the 21 yrs at a-1.. hes conscientious , keeps me updated and finds the best way forward for whatever i need for my car. wait for the service since the traffic is always heavy and you cant ask for a more comfortable waiting area. happy to see carol at the desk. at A-1 - cant say the same about other dealerships [ - which shall remain nameless].
— Patricia Keegan
Dealership A1Toyota always delivers courteous service!!! And Toyota is the best brand with best cars!!
— Sheetal Dhawan
Kevin Wright the salesman was very knowledgeable and very and informative about the vehicle I purchased.
— Michael Gray
Amanda was great. Thank you!!
— Marybeth Marx
GREAT PEOPLE TO DEAL WITH.
— Robert Janik
Love love love my service tech, Mark! He is the greatest. Always looks out for us and always gets back to us to answer any questions we may have.
— Linda Wechter
Very good experience, my service person very nice, patient and very knowledgeable.
— Yiqi Huang
I make the trip back to New Haven to A-1 because of the professionalism and courtesy of the staff and the completeness of the service due.
— Janice Labas-Lucht
Mark Mastrachio is always extremely considerate and seeks to keep me safe with my vehicle.
— Elizabeth Matuskiewicz
I was glad I could stay instead of making another trip since there were two issues that I hadn’t expected. Everything was taken care of and I feel better that my car is all set. for a while.
— Thomas Papsin
Excellent service and customer service.
— Stuart Pattison
Ken Perone was excellent!
— Adel Allouche
Mark is awesome to deal with, very courteous and professional. A real asset to A1.
— Elizabeth Krauchick
My car was ready before the estimated time given and that was good. It allowed me more time to do other things. Ken was informative about the services I received.
— Phillipa Blake
Mike Fournier and the service crew at A-1 did it again! So grateful for the hard work and dedication to safety I have found over the years with A-1. The team is awesome!
— Jennifer Fournier
Kenny is always courteous and keeps you informed on the progress of the of the services being performed and what needs to be done and the estimated costs. best!
— Mary Hunter
Always the best experience. Will never go anywhere else.
— Rebecca Siddall
Routine service: quick and easy/on time.
— Judith Bratt
I really like the WIFI room as can get work done there or just enjoy the quiet or enjoy good conversation with another Toyota customer.
— Maryellen Brindel
Thank you for taking us on very short notice!
— Claudia Bechet
— Amanda Persinger
Mark in Service is excellent. A great person to deal with. I trust him completely. Give him a promotion and a raise.
— Robert Harrington
Always a pleasant experience. Kenny is very knowledgeable and always courteous. I spent my time in the computer room and got a lot of work done.
— Shoshana Lash
Mark, your wonderful service associate always takes fantastic and professional care of me.
— Elizabeth Matuskiewicz
Very good service.
— Maria Podsklanova
excellent.
— Vielka Delos Santos
— Richard “RQ” Queen
Yusef assisted me and my husband from the start when we walked in. The process was fast and simple. He was very nice and professional.
— Rosebine Boiteux
Ken Perrone the Service Manager was EXCELLENT in every way possible as he always has been... thank you Ken!!
— Mary Dapkins
When I was looking for a car ? I had my fiancé took me to Colonial Toyota, When I booked an appointment with A-1 it was game charger for me. I was not impressed with the results. So I held off from buying a new car. The employees are polite, Juan the service advisor is great ? really nice guy and super help helpful. and knowledgeable. The service department is great and the parts department they’re very accommodating. home ? and I deal with people from all over the USA , I’m so happy that I chose A-1. I know how difficult it can be to deal with customers. I’m 71 and I work for a finance company, from. but A-1 makes it seem easy Great Place to buy a car ?. Thanks guys!
— Robert Collazo
Amanda was great and I was able to see what the technician discovered about a timing cover oil leak.
— James Fulton
Jose was great.
— Filipe Soares
Stan Wheeler has always been professional in responding and delivering my queries to the Service Dept. Excellent service from A-1 Toyota.
— Holly Darico
I love my new prius prime!
— Paul Tipton
Great reliable service thanks to Ken Perrone and the Prius guy, Matt.
— Susan Yolen
Mark did an outstanding job and made for a great experience.
— William Bouteiller
Ken Perrone is the service advisor I go to because he is wonderful. Explains, suggests, is friendly and patient. Another excellent visit.
— Donna Presnell
I really appreciated Juan the service rep who handled my concerns.
— John Scalzo
Very speedy service. I appreciate that
— Susan Walsh
A1 Toyota always provides the best care for my car. They ensure I know the best way to keep my family safe on the road.
— Laurie Bankowski
Good attention. Thank you
— Walter Estrada
Kenny P. is the service rep I deal with …. And have so since 2007 has been excellent. Always calls back when I leave a message … no question goes unanswered. Very knowledgeable .
— Claudia Cuchara
Since my Prius arrived sooner than expected, I did not yet have the cash together to pay for it as planned. The finance person was able to arrange financing quickly despite my somewhat unusual circumstances.
— Paul Saubestre
Always a good experience. Thank you.
— Pero Baljevic
Excellent service
— Patricia Sansone
The experience was great! Everyone was super helpful! Love the car!
— Kenneth Rodriguez Gonzalez
Very knowledgeable and experienced sales person very courteous and I’m very happy overall great experience thank you
— Turan Yildiz
Very friendly, yet professional staff. Excellent customer service.
— Lorna Edwards
Juan is AMAZING ! He deserves a raise ! Incredible customer service. Kind, respectful and efficient. I’ll be back because of him
— Kayla Geraci
I hadn’t had a Toyota in years. I had switched over to Honda vehicles but wanted my Toyota Rav-4 back. I recently purchased a 2022 Rav-4 from this dealer. Our sales person Quincy Smith was the best. No haggling and had the best rapport. Overall he was a great person who was patient and kind during the whole process. Basically everyone I dealt with was nice. I would recommend A-1 Toyota to anyone looking to purchase a vehicle. The experience is above and beyond what I expected. My husband and I were pleased that we made the right decision to switch. ?
— Milahdibenedetto16
JOSE , was amazing , transparent, reliable , informative and personable. He recommended a certain package for Toyota RAV4 XLE HYBRID, few dollars more , but was worth it . Followed up on the delivery of the car and to the last moment he was with us when we left the dealership. Paul on finances, was clear and explained every section and every dollar we are paying . Thanks for making that process easy . Hatem, came on and chatted to make sure all the process is going smooth and if we liked the car . Over all , they are not greedy , they didn’t charge us any over the sticker price . Which they can easily, but they chose not . Great car , we love it and enjoying it . Thank you Jose , Paul and Hatem .
— O Bardissy
Quincy and Eddie both cared about my experience and made sure I was 100% comfortable before leaving! I felt extremely welcomed and taken care of!
— Carissa Laudano
A1 Toyota is a great dealership When I bought my car back in 2002 Mr Galardi was celebrating his birthday and asked us to have a piece of his cake. He was a wonderful man and always made you feel welcomed. I have been coming to this location ever since. My car is 20 years old. I still love it.
— Theresa Mclean
A1 Toyota is a great dealership When I bought my car back in 2002 Mr Galardi was celebrating his birthday and asked us to have a piece of his cake. He was a wonderful man and always made you feel welcomed. I have been coming to this location ever since. My car is 20 years old. I still love it.
— Theresa Mclean
Excellent service excellent service advisor Mark always goes above and beyond great guy
— Alaa Chalghin
Yousif was a great salesman, very helpful and honest throughout the entire process, quick to return phone calls and texts with any questions that I had. Frank in the finance office made the purchase process very quick and was a pleasure to talk to. I would definitely recommend A1 Toyota to anyone that"s looking for a new car.
— Bryan Baker
The sales rep was very clear in his explanations, very helpful answering our questions, and overall thoughtful and professional.
— Alice Emery
Amanda and the service tech were great
— Henry Cabin
A very good experience. Everyone was very courteous, answered my questions and helped with anything I didn"t understand.
— Miriam Putterman
The car was in for a recall - very good personnel, very happy with the dealer even though we liver 45 minutes away.
— Grace Law
very professional, courteous, good listening, helpful. A wonderful dealership with very nice people, pleasure to interact with them
— GM
My service advisor, Ken Perrone, is the best and the reason I keep coming back to A-1. He is professional and honest, and never tries to upsell me. As long as he is there, A-1 will be my choice for service and purchasing vehicles.
— Christine Chen
Can’t complain always treat me like family
— Martha Mejia
Service advisor was outstanding. Clear, good ongoing communication during the process.
— Matthew Kurtz
Amjad went above and beyond to make it smooth and easy transaction he is a true asset to A1 Toyota Keep up the great work thank you so much for all your help
— Alaa Chalghin
Jose Guerrero is a great salesperson he helped me in Spanish, fantástico!
— Carlos Casul
Always a great experience when I go to A1. Mark is a pleasure to work with when having to get service.
— James Jacobs
It was great very helpful!
— Margherita Coletta
Mark always is responsive and does a great job making the service experience as smooth as possible.
— Mario St Michel
Mark and the entire crew were excellent
— Bruce Altman
Kenny is a gem. Perhaps the most genuine, honest, capable, knowledgeable, customer-centered individual I have had the pleasure of knowing in the entire automotive service industry. He gives A1 Toyota a good name.
— Stephen Holt
A-1 is part of our family!! Everyone has been amazing over the years. We have bought 6 cars from them and will continue to go back!!!!
— Amy Krebs
We are so glad you asked us to give feedback because this gives us the opportunity to let you know about the exceptional advice and service we received from Mark (Service Department). Also, Kevin (Parts Department) is equally awesome. Both of these men have our trust. Their service is was keeps us coming back to A-1 for service.Mark and the entire crew were excellent
— Alice Steinhardt
Thanks for taking care of my Toyota with a touch of excellence!
— Adebayo Owoeye
Good job, even the bill came lower than expected!
— Fernando Angulo
Quincey is the best! Everything you would want in a professional: knowledgeable, friendly, great communication skills.
— Carlos Garcia
Kevin was a great sales person. He contacted me with every update. Gary was awesome, I didn’t meet him but he was instrumental on letting me know when he had the vin number for the car. Paul was very easy to meet with to do my financing.
— Ann Baker
Our service advisor is top notch!!
— John Doyle
I"m really happy with the service. Everyone is really nice. I purchased my Corolla at Wallingford Toyota, but I wish it was from A1 Toyota. Wallingford Toyota has been fine too, but it"s quite a way to travel. Thanks again!
— Mary Levy
Service Representative, Ken Perrone, is an excellent communicator, very knowledgeable and professional. He consistently serves both the customer and the dealership with the highest quality of customer service.
— Judith Madeux
“Mark & Tony, thank you so much for ensuring that the 90k maintenance service done on my car was not only expedited as promised, but it was completed even sooner than I thought it would be! ? Wow, very impressive guys! I left A1 Toyota a very happy customer! ? Thanks again!
— Jeryl Ross
Ken Perrone is my Service Advisor. As in the past, as well as now, his service is exemplary. He pays attention to detail, keeps me posted on any issue, advises me if something needs to be done to my car, as well as if something doesn’t need to be done. He goes above and beyond. A-1 Toyota is lucky to have such a great employee!
— Joyce Yaroshevich
Was very happy with Juan Gil. Need to bring back my car for a 120K tune up. Will do in a few weeks.
— Catherine Wassell
Always the best service and repair. Highly recommend Kenny. Excellent service and advice. Never disappoints.
— Dolores Shoop
They also gave me a ride home and picked me up when they were done
— Margery Mitchell
Nothing but praise?!! Thank you very much!! Elisabeth
— Elisabeth Millspaugh
Very clean facility and very polite staff. Having the older gentleman to get the car for me was an awesome touch. Never got that anywhere before. Most times they give you the keys and say your vehicle is through that door. Not knowing where it is. Great job!!
— Walter Mabe
Kenny always keeps me updated. He showed me the inspection results, including the suggestions about what work should probably be done now and what could wait. Before I knew it, everything was done - and my car was washed, too!
— Shoshana Lash
Chris Skaarva was terrific..... one of the best service experiences I"ve had with Toyota.
— John Hwa
I had My vehicle tow to a1 Toyota the guy was so nice & told me need a battery and will let me know when it’s all set . Customer service is always great there thanks so much
— Waynette Gunn
Very flexible in making sure my service was expedited so I could make an appointment.
— Carol Bunk
Mark M. is excellent. I appreciated his help.
— Jaime Allesandrine
Great service department. Thank you very much.
— David Arezzini
Love you guys I’m in A1 Toyota girl for life
— Michael Bruni
Love you guys I’m in A1 Toyota girl for life
— Christina Cannistraci
Stan was very attentive as usual! He always makes sure everything with my car is all set before I leave the dealership
— Michael Dulac
Everyone was extremely courteous and professional. Had a great experience working with Kevin and looking forward to being a Toyota customer!
— Stephanie Leary
The people at A-1 are amazing. I would never take my car anywhere else!
— Chris Nelson
Always have a pleasant experience when bringing car in for service. Mark M. is always pleasant, friendly and explains everything that is going to be done to the car. Wait time is what I am told and if need be it"s easy to rent a car. Everyone one I deal with from making the appointment, to techs taking my car to Mark to cashing out are always friendly and professional. Waiting area is always clean and comfortable. Finally convinced my sister to bring her cars to A1 and she was very impressed with her overall experience as well.
— Lisa Puglia
Ken Perrone has been providing excellent service for us for many years.
— Susan Rosenberg
Excellent customer service! Thank you!
— Milca Tavarez-Valentin
Quincy is an excellent representative for your company
— Kenneth Vozzo
Chris was so cordial and everything was smooth
— James Andrew
We are always pleased with the service that Kenny provides us. I think we have leased seven Toyotas with A-1 and Kenny has always been there to provide us exceptional service. He has shown a genuine interest in our needs and has made the effort to get to know us.
— Patrick Comstock
Best dealership,honestly,friendly people work with
— Danka Dadic
I was very happy with my service earlier this week. After a stressful start to the morning skidding on black ice, and having to take the day off from work to get the tire repaired, I was extremely thankful that not only was the tire in stock but that you were also able to squeeze me in to get my car repaired the same day. And then to find that the tire replacement was covered under the tire"s warranty was an even better surprise. I was also overdue on an oil change, and fully expecting to need to come back another time for that, but your staff was able to do that as well and save me another trip back. I have always been very happy with the customer service at your dealership and yesterday"s service was a great reminder why I have continued to bring my car to you rather than the much closer Toyota dealership in my town.
— Marybeth Dillon
Excellent service and respectful employees! Thank you very much!.
— Nasib Hadi
John Leary is answering this survey. Suzanne owns the 2015 Avalon but I am the driver. As usual, Mark handled the service appointment well and kept me informed along the way. Peace...
— Suzanne Leary
Very pleasant experience. Everything was upfront and handled professionally.
— Denise Melsenti
My fiance and I purchased a 2022 Sienna from A1 Toyota. Our salesperson, Amjad, was personable, knowledgeable, and very polite! He went over the entire vehicle, teaching us about all of the technology and safety features. Paul, in the business office, handled our paperwork. He was very laid back, yet professional, and made the signing process fun and painless! I also spoke with the sales manager, Gary, several times before the purchase and met him the day we went to pick our new Sienna. Everyone was patient and fantastic to work with!! I also work at a dealership and, besides my own, I have never been at a dealership that made you feel so relaxed and comfortable! Definitely give them a call or stop in if you are in the market!!! Thanks for everything!!
— George Sanders
My fiance and I purchased a 2022 Sienna from A1 Toyota. Our salesperson, Amjad, was personable, knowledgeable, and very polite! He went over the entire vehicle, teaching us about all of the technology and safety features. Paul, in the business office, handled our paperwork. He was very laid back, yet professional, and made the signing process fun and painless! I also spoke with the sales manager, Gary, several times before the purchase and met him the day we went to pick our new Sienna. Everyone was patient and fantastic to work with!! I also work at a dealership and, besides my own, I have never been at a dealership that made you feel so relaxed and comfortable! Definitely give them a call or stop in if you are in the market!!! Thanks for everything!!
— Amy Smith
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